Accomplished Learning and Development Specialist with an extensive background in aviation safety, compliance and procedural training. Aircraft and Loading Agent with over 20 years of experience adhering to Delta's standards and guidelines. Committed to meeting or exceeding key performance indicators (KPIs) to achieve safety, training compliance, efficiency and attendance goals.
Lifted, loaded, unloaded, and transported baggage, mail, and cargo to and from aircraft. Operated ground support equipment, including tugs, conveyor belts and tow tractors. Ensured the security of all aircraft while on the ground.
Current Projects and other responsibilities
Enter and process all FMLA, Leave of Absence and Returns that were approved by Sedgwick.
Record and process all on-the-job injuries (OJI) approved by ESIS Workman's Compensation, and
coordinate work assignments for employees who were returning on Transitional Duty. Handle and
monitor the Sick/Absence/Tardy Phone line, record all calls into MPS. Notify the management team
of all employee absences. Improved employee attendance by reporting metrics to managers who
took action to increase employee accountability and promptness.
Served as the key educational and training resource to new hires and management. Led a team in developing
and delivering dynamic presentations. Harness advanced technology to design development materials for
individual and classroom training programs. Ensure training is in compliance with departmental
standards. Coordinated and managed the de-icing training of staff and management. Function as a subject
expert on Delta's Deicing program. Oversaw the training of over 5,000 employees. Prepare Seasonal
Ready Reserve employees so that they are all in compliance with training standards.Organize
and present continuous hours of hands-on activities to reinforce or refresh training. Offer specific
programs to help employees maintain and improve job skills. Organize and oversaw the training program of
all vendors located on the property. Served as the lead point of contact for audits from
government agencies. Organized training for Multiple stations. Serve as the key educational and training
resource for Compass Airlines and FMC Tempest.Develope and implemented a local training
program. Developed and designed a piece of equipment to help load and and off load wheelchairs off of aircraft.
Resulting in a decrease in damage to wheelchairs and OJI's.Developed a deicing plan that would free up gate
space and reduce the amount of time aircrafts spent running their APU's.
Evaluate security-related functions for effectiveness and compliance to adhere to the Homeland Security
program and applicable security security directives. Initiate corrective action for each instance of
noncompliance with the aircraft operator"s security program.Maintain Delta's security measures to secure
all aircraft. Develop and maintained a security measure to keep aircraft secure overnight.
Supervised a ramp crew that was responsible for performing all of the necessary duties involved with dispatching a flight safely, properly and in full compliance with all applicable policies and procedures related to flight safety and the operation in general. Communicated with leadership, the ramp team they lead and cross divisional partners. Responsible for updating the weight and balance of every departing aircraft in ALIS.
Course Highlights: Network Administration, Network Design and Analytics, system security, Project management, System Analysis, Database Administration and Business Information Systems.
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