Crowd Control Captain Resume Example
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CROWD CONTROL CAPTAIN
Career Focus
Experience Social Service professional with strong leadership and relationship- building skills, excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.
Core Qualifications
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Education and Training
Master of Arts, Psychology2014University of Houston － City, State, US
Bachelor of Science, Psychology2007University of Houston Downtown － City, State, US
Accomplishments
- National Society of Leadership and Success, Excellence in Leadership Award
- Student Government Association - 2014 Student Leader of the Year
- School of Human Science and Humanities Outstanding Psychology Graduate Student for 2014
- Psi Chi National Honor Society in Psychology
- Student Government Association - Student Leader of the Month
- Who's Who Among College Students of America 2013 and 2014
Work Experience
Crowd Control CaptainNov 2004 to Current
Adolfson & Peterson Construction － Cordova , IL
Adolfson & Peterson Construction － Cordova , IL
- Attend meetings and trainings necessary for development and as required by the agency
- Serve on the planning committee developing event goals and objectives for the annual Thanksgiving and Christmas feeding
- Assist in seeking donation to provide hot nutritious meals, clothing, medical examination, food baskets for the less fortunate
- Secure over $8000.00 in donations
- Train volunteers on how to serve clients safely and effectively
- Oversee the management of over twenty five thousand volunteers and clients.
- Responsible for keeping large crowd in control and peaceful
- Learned techniques to limit or reduce the restriction or limitation of dangerous crowd behavior
- Addressed negative customer feedback immediately.Provided a high level of product and leadership support to representatives and clients.
- Resolved customer questions, issues and complaints.
INTERNSHIPJun 2014 to Nov 2014
Oxnard Union High School District － Oxnard , CA
Oxnard Union High School District － Oxnard , CA
- Distributed outreach materials and information to veteran populated areas
- Attended Veteran Treatment Court staff meetings and proceedings
- Assisted in recruiting quality volunteers
- Researched and contributed informative articles for Gulf Coast MVPN newsletter
- Learned about veteran experiences, by attended peer support groups
- Helped with Military Competence Training, Mental Health First Aid Training, and MVPN Basic Training
- Aided with preparation, and attended Summits and conferences geared towards veterans
Counselor Jun 2005 to Sep 2014
The Mentor Network － Saginaw , MN
The Mentor Network － Saginaw , MN
- Acted as a role model for clients by exhibiting positive behaviors..
- provided group counseling to approximately twenty individuals.
- Transformed improvised neighborhoods through spiritual and community development
- Observed and assisted in conducting research in local communities to learn about their most important needs
- Taught classes to help community members under and meet their needs.
- Visited and offered positive encouragement to inmate in order to increase the likelihood of positive change.
Therapist Assistant Nov 2012 to Jun 2013
University Of Houston Clearlake Verbal Behavior Center － City , STATE
University Of Houston Clearlake Verbal Behavior Center － City , STATE
- Provided assistance to for therapist
- Did Initial intake
- Prepared session rooms
- Established and maintained rapport with families and clients
- Collected data on therapy sessions
- Assisted with caregiver training
- Presented session data at case management and peer team meeting
- Conducted research and presented finding at case management meetings,
- Completed relevant literature for professional growth
Rental Management Administrator Jul 1996 to Jan 2011
Enterprise Rent -A -Car － City , STATE
Enterprise Rent -A -Car － City , STATE
- Completed all required daily documents and reports
- Negotiated and settled claim on damaged vehicle with various Insurance companies
- Instructed rental branches on proper underwriting
- Served as a liaison between rental management office and major account
- Cultivate excellent collaborative relations with major accounts
- Learned how to effectively communicate, influence and interact with all types of customers and vendors
- Applied proper techniques to problem solving and conflict management
- Developed planned and implemented marketing efforts which improved and increased overall business by twenty percent
Certifications
Licensed Chemical Dependency Counselor (LCDC) Intern March 2015
Professional Affiliations
Psi Chi -International Honor Society in Psychology
National Society of Leadership and Success
Skills
Conflict Management, Documentation, Liaison, Critical thinker, Marketing, Problem Solving, Underwriting, Progress, American Red Cross, Award, Approachable, Case Management, Health And Wellness, Increase, Leadership Development, Mentor, Mentoring, Microsoft Word, PowerPoint, Culturally sensitive, Spss, Therapy, Mental Health, Recruiting, Training
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Resume Overview
School Attended
- University of Houston
- University of Houston Downtown
Job Titles Held:
- Crowd Control Captain
- INTERNSHIP
- Counselor
- Therapist Assistant
- Rental Management Administrator
Degrees
- Master of Arts , Psychology 2014
Bachelor of Science , Psychology 2007
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