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Cross Utilized Agent Resume Example

Resume Score: 80%

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CROSS UTILIZED AGENT
Summary
My objective is to seek employment that allows me to use the skills and knowledge I've gained with my previous job experience. My everyday motivation is to “Meet or exceed customer expectations”.
Highlights
  • Outstanding customer service
  • Team player
  • Great work ethic
  • Dedicated to the work I do
  • Knowledgeable with various computer programs 
  • Outstanding communication skills
  • 30-35 WPM
  • Great at mathematics
  • Dependable and Loyal
  • 5+ years standard safety knowledgeable 
  •  4+ years forklift experience
Experience
Cross Utilized Agent Apr 2016
United Express/Skywest Airlines - Saginaw, MIWorking as a Skywest cross utilized agent i worked three flights a day at MBS international airport. I was responsible to carry out the duties of ramp, customer service/ticket and gate. The combined responsibilities include: checking in and ticketing passengers, escorting passengers to the aircraft, resolving customer complaints, general customer assistance to passengers, marshaling aircraft, loading/unloading, and sorting freight and baggage. My duties also included servicing aircraft, assisting with pushback and towing to/from the gate, deicing and other duties as assigned. Being a cross utilized agent i would interact directly with our customers and pilots.
OperatorJul 2013 to Mar 2016
Dow Chemical Company - Midland, MIWorking as an operator first and foremost safety comes first for me, my coworkers and my whole team at Dow, making sure everyone has and is using their correct PPE during their task in hand. As an operator I would maintain several responsibilities around the plant. My main task everyday was unloading railcars that would station at our plant to drop off raw materials. I loaded raw material as well depending on the customers' needs. I would safely maintain and pay close attention to several computers on certain pressure, height and volume numbers, making sure raw material is flowing efficiently and accurately. A typical day would be operating about 5-7 railcars a day. If any of the railcars would take a long period of time due to different raw materials I would help out my co-workers as well with different tasks such as manually break down pallets of material, arraigning/stacking/repackaging materials, manually placing labels, stickers on packaged materials as well as manually handling products, placing them into shipping containers operating fork lift trucks.
Production WorkerSep 2011 to Aug 2013
Qualified Staffing/Hemlock Semi-Conductor - Hemlock, MI
At Hemlock, safety came first while working with high purity
poly-crystalline silicon. I worked with a great team and our goals was to consistently break down product suitable to ship to our clients. Also my team and I would rotate through various jobs either bagging and shipping product or preparing and washing product to prep it for breakdown to our production facility. 
I worked on a 3-2-3 schedule and worked 12-hour shifts. I learned alot about safety as i worked in a clean room and was fully suited up to prevent any contamination.
Education
High School Diploma, required basics2011Bridgeport High School - Saginaw, MI
I played Varsity Baseball beginning my Freshman year until my Senior year. 
I participated in multiple activities with my school ranging from our Hispanic Group to our Science Team throughout my years at BHS.
I was able to maintain to on the honor roll all throughout my four years of high school. I graduated with a 3.65 GPA with a Perfect Attendance award my Senior year 
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • United Express/Skywest Airlines
  • Dow Chemical Company
  • Qualified Staffing/Hemlock Semi-Conductor

School Attended

  • Bridgeport High School

Job Titles Held:

  • Cross Utilized Agent
  • Operator
  • Production Worker

Degrees

  • High School Diploma , required basics 2011

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