Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced and dedicated Criminal Investigator with accomplished law enforcement career from several years of working expertise focused on investigating criminal cases and keeping general public safe through superior investigation of crimes and offenses. Industrious and diligent with exceptional integrity and above average clearance rates combined with high-level report generation and document management skills. Smoothly collect statements and evidence by following both traditional and contemporary investigatory strategies by working well independently to handle assignment and always ready to go beyond basic assignment with coordinate investigations and skills at interviewing suspects and witnesses to uncover truth behind cases. Vigilant, meticulous and systematic in gathering data and following leads. Skillfully build rapport and thoroughly analyze encounters and scenes to support criminal prosecution leading to numerous convictions.

  • Evidence processing
  • Money laundering investigations
  • Interrogation skills
  • Cellular phone call data analysis
  • Interviewing witnesses
  • Industrial Security Advisory
  • Top Secret U.S. Government Security Clearance
  • Detailed report writing
  • Surveillance techniques
  • Report preparation
  • Records management
  • Crime scene photography
  • Risk Assessment
  • Background Checks
Work History
Apr2015 to NovXXX1 Criminal Investigator Us Department Of Transportation | Tampa, FL,

- Conducting variety of Sensitive and Complex large-scale criminal investigation related to the enforcement of the US Immigration and Customs Law for the Department of Homeland Security, DHS.

  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
  • Investigated homicide, sexual assault, and domestic violence cases and allegations.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
Jan2011 to Apr2015 Consular Assistant US Embassy-Consular Section | City, STATE,

Fullfiling core objectives of the State Department and then to Cambodia workign on a full range of emergency services involving the death, hospitalization, arrest, and welfare whereabouts of US citizens in Cambodia as well as processing routine services including citizenship, passport, consular report of birth abroad, social security and federal benefits.

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed and completed paperwork and overall office administration operations.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Jun2009 to Dec2010 Immigrant Visa Assitant US Embassy | City, STATE,

Receiving visa application and supporting documents, prescreening cases, advising officers on Cambodian cultural and social issues, processing application, dealing with correspondence, and explaining the visa processing application to the members of public, and providing interpretation for the American officers when needed.

  • Created intake sheets in English and Khmer and conducted interviews in both languages.
  • Collected and prepared all administrative tasks, records and documents, including answering telephones and coordinating meetings and conferences.
  • Assisted Fraud Prevention Unit (FPU) with research, document verification, interviews, discovery and document drafts for consular officers to make decision on the findings.
  • Handled complex scheduling for appointments, clearing the backlog and drafting the revocation memos.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to consular officers.
  • Working with FPU to prepare questionnaire, requests for admissions, requests for production of documents and requests for examination or inspection at the district or commune offices.
  • Assisted FPU on the field trip to investigate facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
Feb2008 to Jun2009 Assistant to the Regional Manager ANZ Royal Bank Cambodia Ltd. | City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Expected in 03/2010 MBA | Finance And Banking National University of Management, Phnom Penh, GPA:
Expected in 08/2005 Bachelor of Arts | Teaching English As A Foreign Language Institute of Foreign Languages, Phnom Penh, GPA:
Chinese (Mandarin):
Limited Working

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School Attended

  • National University of Management
  • Institute of Foreign Languages

Job Titles Held:

  • Criminal Investigator
  • Consular Assistant
  • Immigrant Visa Assitant
  • Assistant to the Regional Manager


  • MBA
  • Bachelor of Arts

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