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Hello, my name is Jessica Sylversymthe. I'm a reliable hardworking women. I'm willing to train and go through any type of training possible. I've been paying taxes since I was fourteen and plan to do so until I'm unable to do so. I'm also a quick learner that'll do my best to go above and beyond. I have a five year experience in housekeeping. Duties like cleaning rooms, lobbies, public restrooms, and being a laundry attendant. Three years of busting/serving people in a restaurant. I'd greet people, get their drinks, place orders, run their food to them, constantly check up on them just to make sure everything is OK, give them the bill, bust the table, and hoping they had a great dining experience. I had a wonderful eight years in the meat depth. Dealing with customer service was a pleasure. I met so much people. I learned a lot about the cuts and how to make sales. They taught me that meat comes from different countries and the price per pound. Refilling the wrapping machine with stickers and film. Paper work was a must. Temp logs and out of dates to be written down. Overall it was work and a job. I've had a food handlers, alcohol license, a small idea of invatory, and skills with handling money.
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- Greeted customers, provided friendly and knowledgeable service and placed orders.
- Calculated totals, processed payments and issued receipts.
- Cooked, prepared and bagged food for customers.
- Kept customers and crew areas organized.
- Maintained clean, sanitized and well-organized food preparation zones.
- Collaborated with team members to complete orders.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Performed shift change tasks each day to keep store efficient and neat.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Upheld department presentation standards with regular cleaning.
- Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
- Protected consumers by consistently following food handling and safety guidelines.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Weighed, wrapped and labeled meat products for sale to grocery customers.
- Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage.
- Minimized spoilage by using first-in-first-out stock management processes.
- Replenished cases through shifts to maintain consistent sales.
- Offered samples of cheese and other items related to meat purchases to entice sales.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Prepared and maintained drink stations throughout catering events.
New Life Learning Center - Gamerco, NM,
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Resume Overview
School Attended
- New Life Learning Center
Job Titles Held:
- Crew Worker
- Meat Wrapper
- Server
Degrees
- GED
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