I have been working since i have been 14 and have always been told i am an amazing and fast paced efficient worker, i have trained people at every job i have been at and have been told i am quite excellent at it, i had even trained a shift manager at burger king. I am reliable and a hard worker and always make sure to do my best in every task i accomplish. I managed to get a 4.0 last semester while also juggling 2 jobs and dealing with a lot of stuff in my home life and i still managed to do my best in every area and not bring any negativity to the work place and still work as professional as i could.
- Hospitality service expertise
- Verbal and written communication
- Point-of-sale transactions
- Customer engagement
- Cash Handling
- Food preparation and safety
- Food running
- Beverage preparation
- Stocking and replenishing
- Attention to Detail
- Project Management
- Problem Solving
- Code Compliance
- Punctual and Dependable
- Physical Agility and Coordination
- Heavy Lifting
- Got a 4.0 last semester
- Received scholarship for 3.2 grade point and 1200 SAT score
- Member of ITS, Theater, Deca, Debate and forensics, Wrestling and track.
- Awarded Excellent awards at Deca and Thesfest
Winnemucca, NV, 06/2019 - Current
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Quickly and efficiently resolved complaints and escalated issues.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Miami, FL, 03/2021 - 07/2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet all customer needs.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
City, STATE, 06/2016 - 02/2019
- Taught new team members correct procedures for all areas of operations.
- Greeted all customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety and performance requirements.
- Mentored junior employees to improve performance, food safety and customer service.
- Maintained current knowledge of all team position requirements.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
City, STATE, 09/2018 - 11/2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
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Resume Overview
School Attended
- Adrian College
- Utica High School
Job Titles Held:
- Crew Memeber
- Bartender
- Crew Trainer and Crew Member
- Busser
Degrees
- High School Diploma
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