I have been working since i have been 14 and have always been told i am an amazing and fast paced efficient worker, i have trained people at every job i have been at and have been told i am quite excellent at it, i had even trained a shift manager at burger king. I am reliable and a hard worker and always make sure to do my best in every task i accomplish. I managed to get a 4.0 last semester while also juggling 2 jobs and dealing with a lot of stuff in my home life and i still managed to do my best in every area and not bring any negativity to the work place and still work as professional as i could.
Skills
Hospitality service expertise
Verbal and written communication
Point-of-sale transactions
Customer engagement
Cash Handling
Food preparation and safety
Food running
Beverage preparation
Stocking and replenishing
Attention to Detail
Project Management
Problem Solving
Code Compliance
Punctual and Dependable
Physical Agility and Coordination
Heavy Lifting
Education
Adrian CollegeAdrian, MIExpected in 05/2024 – –: - GPA:
Got a 4.0 last semester
Utica High SchoolUtica, Expected in 06/2020 – –High School Diploma: - GPA:
Received scholarship for 3.2 grade point and 1200 SAT score
Member of ITS, Theater, Deca, Debate and forensics, Wrestling and track.
Awarded Excellent awards at Deca and Thesfest
Work History
Golden Entertainment, Inc. - Crew Memeber Winnemucca, NV, 06/2019 - Current
Collaborated with team members to complete orders.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment and utensils clean and sanitary.
Assisted other team members to achieve goals.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Quickly and efficiently resolved complaints and escalated issues.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Grand Beach Hotel - Bartender Miami, FL, 03/2021 - 07/2021
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Kept bar presentable and well-stocked to meet all customer needs.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Greeted new customers, discussed specials and took drink orders.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Burger King - Crew Trainer and Crew Member City, STATE, 06/2016 - 02/2019
Taught new team members correct procedures for all areas of operations.
Greeted all customers with smile and provided friendly service to professionally handle every need.
Trained other employees in customer service, food safety and performance requirements.
Mentored junior employees to improve performance, food safety and customer service.
Maintained current knowledge of all team position requirements.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
Nicks Country Oven - Busser City, STATE, 09/2018 - 11/2018
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked well in diverse team settings by partnering with others to complete tasks.
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