Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable office manager with strong ability in customer service and efficiency. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Opening and closing procedures
  • Preparation oversight
  • Food safety understanding
  • Serving expertise
  • MS Office
  • Inventory Management
  • Team building
Experience
Crew Member Trainer, 08/2019 to Current
Meredith CorporationMobile, AL,
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Handled over $1,000.00 worth of cash and card transactions daily with accuracy and efficiency.
Office Manager, 02/2018 to Current
C&S Wholesale GrocersNewburgh, NY,
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Quoted and prepared proposals for business services such as mold Remediation and water damage.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Oversaw office inventory and timely reordering of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Wrote professional business correspondence.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Managed office inventory by maintaining documentation of stock.
  • Updated employee paperwork and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw daily functions.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Scheduled appointments and maintained master calendar.
  • Managed financial documentations such as expense reports and invoices.
  • Completed billing, collections and reporting duties on daily basis.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
Shift Manager, 11/2014 to 02/2018
Frischs Restaurants Inc.City, STATE,
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • CClaire-trained in every store role to maximize operational knowledge.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Mentored and supported new employees to maximize team performance.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Education and Training
High School Diploma: , Expected in 05/2008
Lakota East High School - Liberty Township, OH
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Lakota East High School

Job Titles Held:

  • Crew Member Trainer
  • Office Manager
  • Shift Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: