crew member trainer resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Hardworking and reliable office manager with strong ability in customer service and efficiency. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Opening and closing procedures
  • Preparation oversight
  • Food safety understanding
  • Serving expertise
  • MS Office
  • Inventory Management
  • Team building
Education and Training
Lakota East High School Liberty Township, OH Expected in 05/2008 High School Diploma : - GPA :
Meredith Corporation - Crew Member Trainer
Mobile, AL, 08/2019 - Current
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Handled over $1,000.00 worth of cash and card transactions daily with accuracy and efficiency.
C&S Wholesale Grocers - Office Manager
Newburgh, NY, 02/2018 - Current
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Quoted and prepared proposals for business services such as mold Remediation and water damage.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Oversaw office inventory and timely reordering of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Wrote professional business correspondence.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Managed office inventory by maintaining documentation of stock.
  • Updated employee paperwork and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw daily functions.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Scheduled appointments and maintained master calendar.
  • Managed financial documentations such as expense reports and invoices.
  • Completed billing, collections and reporting duties on daily basis.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
Frischs Restaurants Inc. - Shift Manager
City, STATE, 11/2014 - 02/2018
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • CClaire-trained in every store role to maximize operational knowledge.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Mentored and supported new employees to maximize team performance.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.

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Resume Overview

School Attended

  • Lakota East High School

Job Titles Held:

  • Crew Member Trainer
  • Office Manager
  • Shift Manager


  • High School Diploma

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