Crew Member Team Leader resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.

  • Teamwork
  • Customer Service
  • Organization and Time management
  • MS Office
  • Food Preparation
  • Cleaning
  • Food Safety
  • Health and Safety Standards
  • Safe food handling
  • Cash Register Operation
  • Cultural awareness
  • Leadership
Work History
Crew Member Team Leader, 04/2019 - 04/2020
University Of Utah Mesquite, NV,
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Accurately financial tasks of cash begin day.
  • Distributed necessary tasks and duties during each shift.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Collaborated with team members to complete orders.
  • Supported great dining and meal experiences for guests.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Operated as full-service food provider in McDonald's establishment by taking orders, preparing meals and collecting payments.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Maintained team safety by controlling traffic around and within site.
  • Worked with speed and accuracy to consistently meet production standards.
Food Server, 06/2014 - 03/2015
Signature Aviation Santa Clara, CA,
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
Airline Ticket and Reservation Agent, 02/2013 - 03/2014
Thai Airways International Co; Ltd. City, STATE,
  • Using airline's database system for checking flights information, fares and new updates for passengers in Asia, Europe and the US.
  • Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of customer, using timetables, airline manuals, reference guides.
  • Ensure accurate information data and process from the reservation's database system. Types requested flight number on keyboard of on-line computer reservation system.
  • Explained airline policies regarding purchases, cancellation and transfers. Extend customer service and information to passengers.
  • Telephones customer to advise of changes in flight plan or to cancel or confirm reservation.
  • Maintain advance or current inventory of available passenger space on flights Made changes to itineraries and seat locations on request.
  • Billing arrangements and coordinate with the accounting department.
  • General office work, i.e. photocopying, filing, faxing, etc.
Passenger Service Agent, 03/2012 - 02/2013
Bangkok Flight Service City, STATE,
  • Greeting and checking passenger documentation, Check passengers in by checking their travel papers and ensure that all passengers are properly queued up.
  • Verify and record passengers’ information is accurate. Worked as a team member to accomplish timely passenger check-in at counters, departures and arrival gates.
  • Supervised the security position and enforce proper boarding procedures.
  • Maintain safety and security procedures by standard of airline industry.
  • Prepare pre-flight and post-flight documents.
  • Provide flight information to passengers.
  • Handle complaints regarding lost or damaged baggage and direct passengers to complaint officers.
BBA: Aviation Business Management, Expected in 03/2012
Mae Fah Luang University - Thailand,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mae Fah Luang University

Job Titles Held:

  • Crew Member Team Leader
  • Food Server
  • Airline Ticket and Reservation Agent
  • Passenger Service Agent


  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: