crew member team leader resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Promoted customer satisfaction through all facets of operations to maintain consistent revenue and to build a sustainable business. Developed organizational structure from ground up, brought in all funding and established operational parameters for continued success. Talented relationship-builder and analytical problem-solver. That Is ready for any problem with a solution.

  • Standard operating procedures understanding
  • Analytical
  • Organizational skills
  • Team building
  • Leadership
  • Problem resolution
  • Basic math
  • Planning
  • Decision-making
  • Time management
  • Customer service
  • Exceptional multi-tasker
  • Project management
  • Deadline-driven
  • Decisive problem solver
  • Food service knowledge
  • Training & Development
  • Critical thinking
  • Working collaboratively
  • Social media management
Crew Member Team Leader, 08/2021 - Current
Giant Eagle Groveport, OH,
  • Maintained work environments that encouraged compliance with safety laws and employment guidelines.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 30 guests, coordinating menus and preparing tables.
  • Served food and beverages to guests and refilled glasses promptly.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Balanced cash drawers, operated registers and prepared cash deposits.
Site Manger , 05/2021 - Current
Seeds Of Substance City, STATE,
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Retained records of supplies and tools used and tasks performed for each project.
  • Modified plans in response to delays, bad weather or construction site emergencies.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Monitored and recorded temperatures of food, storage and service areas to maintain established, regulatory guidelines.
  • Worked in fast-paced, ever-changing environment.
  • Maintained harmonious working environment that maximized morale, productivity and efficiency.
  • Added garnishes and other finishing touches to improve plating presentation.
Network Marketer, 08/2020 - 05/2021
IAM Academy City, STATE,
  • Created and provided marketing material to meet business needs.
  • Managed social media platforms and utilized metrics to increase engagement and campaign performance.
  • Engaged with social media followers and promoted products and events through giveaways and promotional sales.
  • Implemented strategies to develop and expand existing customer base.
  • Organized development and implementation of diverse marketing campaign collateral, including videos, social media posts and blogs.
  • Produced marketing graphics that were attractive and high-quality using Adobe Creative Suite.
Crew Member, 01/2019 - 03/2020
McDonald's City, STATE,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Organized and restocked Cold and dry supplies to support operations and team productivity.
  • Answered customer questions and took orders.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Totaled bills, accepted payments and returned change.
  • Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Education and Training
High School Diploma: , Expected in 05/2023
St.Charles High - St.charles ,
Status -
: Global Business & Entrepreneurship , Expected in
St.Charles County CAPS - St.Peters ,
Status -
Activities and Honors
  • Honor Roll Student
  • A+ Program
  • 3.7 GPA Average

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Resume Overview

School Attended

  • St.Charles High
  • St.Charles County CAPS

Job Titles Held:

  • Crew Member Team Leader
  • Site Manger
  • Network Marketer
  • Crew Member


  • High School Diploma
  • Some College (No Degree)

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