Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic employer who loves helping and meeting customer needs. With 5 years of restaurant/customer service, I'm dedicated to ensuring customers have a great experience to maximize company profits and keep them coming back. Ensure that the workplace is a safe and fun place for all staff. Detail-oriented; Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives.

Skills
  • Sales expertise
  • Communication skills
  • Organized
  • Telephone etiquette
  • Accurate money handling
  • Staff Management
  • Excellent customer service skills
  • Goal-oriented
  • Training and mentoring
Work History
03/2017 to Current Crew Member/Store Manager Krystal | Roswell, GA,
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Cleaned machines and made sure that they werer running efficently until next cleaning cycle
  • Prepped toppings and made mixes when needed
  • Did weekly inventory and made sure that the order arrived on time and with all items that were ordered
  • Did a lot of customer service in front of house; check in on guests, threw away their trash for them, assisting them in any way neccessary
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Accurately operated cash register to process hundreds of customer payments daily
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Assisted guests, including offering personable greetings and taking orders.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Inspected kitchen equipment and appliances 4 times times per week to verify functional operation.
03/2016 to 02/2017 Crew Member Krystal | Satsuma, AL,
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained composure and work quality while under stress.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
12/2014 to 12/2015 Crew Member/Store Manager Autnie Anne's | City, STATE,
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained composure and work quality while under stress.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Inspected equipment such as refrigerators and warming lamps every 2 hours to check compliance with safe operating levels.
  • Ensured proper handling and preservation methods while packaging and storing food products.
02/2014 to 09/2014 Crew Member Andy's Frozen Custard | City, STATE,
  • Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
  • Maintained cleanliness and organization in all areas of establishment, including supply room, prep station and restrooms.
  • Maintained menu knowledge to provide recommendations and answers to customers' questions.
  • Regularly cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
Education
Expected in 05/2016 High School Diploma | Glendale High School, Springfield, MO GPA:
Expected in | Physical Therapy (Pre-Physical Therapy) Missouri State University, Springfield, MO GPA:
Expected in | Business Management Ozarks Technical Community College, Springfield, MO GPA:

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Resume Overview

School Attended

  • Glendale High School
  • Missouri State University
  • Ozarks Technical Community College

Job Titles Held:

  • Crew Member/Store Manager
  • Crew Member
  • Crew Member/Store Manager
  • Crew Member

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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