Crew member/grill cook, 10/2014 to 04/2018Braums Ice cream and dairy － Bethany, OklahomaPackaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Provided onsite training.
Crew member/grill and production , 10/2014 to 04/2018Braums Ice cream and dairy － Bethany, OklahomaPackaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Provided onsite training.
Crew member/grill cook, 10/2014 to CurrentBraums Ice cream and dairy － Bethany, Oklahoma- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Crew member/grill and production , 10/2016 to 04/2018Braums Ice cream and dairy － Bethany, OklahomaPackaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Provided onsite training.
Crew member/grill and production , 10/2016 to 04/2018Braums Ice cream and dairy － Bethany, OklahomaPackaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Provided onsite training.Assisted with training and development of new talent.Adhered to all regulatory standards regarding safe and sanitary food prep.Offered support to other stations in high-volume shifts or as needed.Made all meals in accordance with company standards and requirements.Oversaw and completed kitchen tasks and preparation for opening and closing shifts.Presented completed orders to servers in an efficient manner.Maintained a clean and orderly appearance throughout the kitchen.Rotated stock items and ingredients to cultivate efficiency and freshness.Completed over [100] orders each shift with a focus on quality and efficiency.Provided high quality service.Praised by management for being a fast and efficient worker, requiring little supervision.10 years deli experience.
Server, 04/2017 to CurrentSteak and shake － Oklahoma City, OklahomaRecorded customer orders and repeated them back in a clear, understandable manner.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Assisted with training and development of new talent.Adhered to all regulatory standards regarding safe and sanitary food prep.Effectively used items in stock to decrease waste and profit loss.Operated check stand equipment including cash register, scanner and scale.Stocked and maintained silverware, linen and condiments.Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.Guided guests through the dining rooms and provided needed assistance.Greeted guests in a pleasant and courteous manner.Hand-washed dishes and glassware thoroughly.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Regularly checked on guests to ensure satisfaction with each food course and beverages.Oversaw overnight store operations, including staff assignments and production lists.Regularly cleaned host stand and buffet area.Politely answered phones promptly and recorded and confirmed reservations.Delivered exceptional, friendly and fast service.Supervised 4 employees per shift.
Server, 05/2017 to 11/2017Steak and shake － Oklahoma City, Oklahoma- Recorded customer orders and repeated them back in a clear, understandable manner.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Server, 04/2017 to CurrentSteak and shake － Oklahoma City, OklahomaRecorded customer orders and repeated them back in a clear, understandable manner.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Team Leader, 04/2014 to 11/2014Taco Bell － McAlester, OklahomaRecorded customer orders and repeated them back in a clear, understandable manner.
Served orders to customers at windows, counters and tables.Mastered Point of Sale (POS) computer system for automated order taking.Followed all established restaurant practices and procedures
Team Leader, 04/2014 to 10/2014Taco Bell － McAlester, OklahomaRecorded customer orders and repeated them back in a clear, understandable manner.
- Served orders to customers at windows, counters and tables.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Followed all established restaurant practices and procedures
Finisher, 12/2013 to 04/2014Schotoltzskys － McAlester, Oklahoma- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Finisher, 09/2007 to 03/2008Schotoltzskys － Oklahoma City, Oklahoma- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Finisher, 09/2007 to 03/2008Schotoltzskys － Oklahoma City, OklahomaPrepared items according to written or verbal orders, working on several different orders simultaneously.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Store clerk, 06/2000 to 09/2000Ez mart － Tulsa, OklahomaKept the showroom clean and maintained neat, orderly product displays.Processed all sales transactions accurately and in a timely fashion.Answered customers' questions and addressed problems and complaints in person and via phone.
Cocktail waitress, 01/2001 to 03/2003Escapade － Tulsa, Oklahoma- Delivered exceptional service by greeting and serving customers in a timely, friendly manner...
- Skillfully anticipated and addressed guests' service needs
Cocktail waitress, 03/1996 to 02/2003Escapade － Tulsa, Oklahoma- Delivered exceptional service by greeting and serving customers in a timely, friendly manner...
- Skillfully anticipated and addressed guests' service needs
Cocktail waitress, 03/1996 to 02/1998Escapade － Tulsa, OklahomaDelivered exceptional service by greeting and serving customers in a timely, friendly manner...Skillfully anticipated and addressed guests' service needsDelivered exceptional service by greeting and serving customers in a timely, friendly manner.Gave every customer immediate and undivided attention.
Store clerk, 06/2000 to 08/2000Ez mart － Tulsa, Oklahoma- Kept the showroom clean and maintained neat, orderly product displays.
- Processed all sales transactions accurately and in a timely fashion.
- Answered customers' questions and addressed problems and complaints in person and via phone.
Legal Secretary, 08/1998 to 04/2000Law office of Donald Flasch － Tulsa, Oklahoma- Organized and maintained law libraries, documents and case files.
- Composed and revised legal documents, including letters, depositions and court documents.
- Maintained the master calendar for client appointments and court appearances.
- Coordinated and scheduled meetings and telephone conferences.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Legal Secretary, 09/1998 to 05/2000Law office of Donald Flasch － Tulsa, OklahomaOrganized and maintained law libraries, documents and case files.Composed and revised legal documents, including letters, depositions and court documents.Maintained the master calendar for client appointments and court appearances.Coordinated and scheduled meetings and telephone conferences.Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.Assisted in the preparation of engagement letters.Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.Processed and distributed invoices to bill clients.Assisted in maintaining department attorney personnel files with the utmost confidentiality.Recorded and monitored court appearance dates.
Checker, 05/2000 to 08/2000Homeland Grocer － Tulsa, OkAnswered customer quests, provided store information and escorted to desired store areas.Operated checkout line at [] store.Kept the showroom clean and maintained neat, orderly product displays.Guaranteed positive customer experiences and resolved all customer complaints.Worked as a team member performing cashier duties, product assistance and cleaning.Informed customers about sales and promotions in a friendly and engaging manner.
Debt Collector, 09/2000 to 11/2000Anerick － Tulsa, OklahomaInbound and outbound calls
- Created monthly reports for records, of payment and payment to be drafted from Bank and Credit Cards
- Organized billing and invoice to mail to cleint
- Maintained up-to-date records at all time
Crew Member, 10/2014 to 08/2017Braum's Ice Cre － Mcalester, OK
