LiveCareer-Resume

crew member resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

i am a Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Attentive individual offering 15 years of experience in restaurant work. Committed to delivering great service and highly efficient in processing cash and credit card payments. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, dependable, adaptability and exceptional interpersonal skills. i adapt at working effectively unsupervised and quickly mastering new skills. i have the ability to get along and lead others, and would be able to effectively run the overnight shift with a smooth transition from dinner to breakfast while making sure everyone got their breaks in and their work done in a timely matter.

Skills
  • Customer Service
  • Production Line Work
  • Drive-Thru Operations
  • Clear Communication
  • Taking Orders
  • Food Packaging and Labeling
  • Workstation Setup and Breakdown
  • Documentation and Recordkeeping
  • Dependable and Cooperative
  • Stocking and Replenishing
  • Adaptability and Flexibility
  • Collaboration and Teamwork
  • Time Management and Prioritization
  • Managing Orders
  • Multitasking and Organization
  • Kitchen Safety Standards
Education and Training
Suffolk County Community College Selden, NY Expected in 2013 Associate of Arts : Interior Design - GPA :
Experience
Mcdonald's Uk - Crew Member
Killington, VT, 02/2022 - Current

Wiped down tables and equipment, swept and refilled stock.

Served food quickly for positive guest experiences.

Organized and restocked supplies to support operations and team productivity.

Interacted pleasantly with guests to deliver quality customer service.

Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Packed fast food products in approved containers, cups and bags.

Packaged menu items into bags or trays and placed drink orders into carriers.

Drove team success by quickly completing assigned tasks.

Prepared quality products while maintaining portion control and presentation within service goal times.

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

ability to work line solo/low staff in high-volume shifts

Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Maintained safe food handling practices to prevent germ spread.

Talked pleasantly with customers while taking orders and promoted positive image for business.

Scrubbed and polished counters to remove debris and food.

Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.

Sanitized workstation before and after shift to prevent illness and food contamination.

Safely operated ovens, grills and other kitchen equipment to minimize accidents.

Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.

Set up work stations prior to restaurant switch over from dinner to breakfast to improve speed during busy periods.

Made meals in accordance with company standards and requirements.

Helped management stay on top of supply needs by sharing information about low or wasted inventory.

Distributed food to service staff for prompt delivery to customers.

Operated fryers and grills according to instructions to maintain safety and food quality.

Seasoned and cooked food according to recipes or personal judgment and experience.

Assisted in preparation of menu items ranging from burgers to sandwiches and Tailored orders to address customer allergies and served meals according to specific guest requirements.

Stored foods in designated areas by following standard wrapping, dating and rotation procedures using the FIFO method.

cut grills properly in a safe way and in an acceptable time frame paying attention to when the teflons need replacing.

assemble/disassemble equipment for breakfast, including complete breakdown of kitchen for nightly deep cleaning.

Otg - Business Owner/Operator
Buffalo, NY, 04/2017 - Current
  • Made financial and logistics decisions in best interest of company.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Managed operations budgeting, accounts payable and accounts receivable and payout
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Promoted business on social media platforms to maximize brand identity and generate revenue and a large following
  • Set pricing structures according to market analytics and emerging trends.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Developed business from ground up and prepared records and operations for smooth ongoing operations.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Photographed and wrote product descriptions and sales copy for items.
  • Listened to customer interests and needs and matched with suitable related products.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Answered email inquiries about products and merchandise.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Calculated total purchase amounts, taxes and shipping costs for new products.
  • Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
  • Followed up with customer inquiries promptly and maximized internet lead opportunities.
  • Developed online sales dashboard and reporting templates.
  • Monitored consumer traffic to build customer engagement strategies.
  • Met or exceeded goals and objectives for online selling.
Humphrey's - Kitchen Manager
City, STATE, 02/2018 - 08/2019
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartender
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Assisted staff by serving food and beverages or bussing tables.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Coached staff on strategies to enhance performance and improve customer relations.

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Resume Overview

School Attended

  • Suffolk County Community College

Job Titles Held:

  • Crew Member
  • Business Owner/Operator
  • Kitchen Manager

Degrees

  • Associate of Arts

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