crew member resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Driven crew member with expertise in operating long-line fishing equipment. Ready to work any shift and willing to take on new tasks. Team-oriented employee with skills in navigation and crew leadership. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders, including drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Adaptable [Job Title] with excellent customer service record, including completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

  • Guest Services
  • Inventory Restocking
  • Food Preparation and Safety
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Stocking and replenishing
  • Menu Memorization
  • Sales expertise
  • Telephone etiquette
  • Cash Handling
  • Food running
  • Point-of-sale transactions
  • Verbal and written communication
  • Hospitality service expertise
  • Customer engagement
  • Performance improvement
Work History
7-18-12 to 8-23-13 Crew Member Mcdonald's | Wauwatosa, WI,
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals and collected payments.
  • Worked front counter, drive-thru and other areas as needed.
1-2016 to 8-2017 COOK Dominion Senior Living | Hurstbourne, KY,
  • Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
12-2017 to 9-2018 CASHIER Dairy Queen | Seminole, TX,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Greeted over [Number] patients per day.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
03-2020 to 08-2020 Front Desk Receptionist/HOUSE KEEPER Motel 6 Hotel | City, STATE,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Maintained transaction security by verifying payment cards against identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Collected room deposits, fees and payments.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Confirmed relevant guest information and payment methods to prevent fraud.
Expected in to to High School Diploma | Emerson Alternative Ed. High School, Oklahoma City, OK GPA:

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Resume Overview

School Attended

  • Emerson Alternative Ed. High School

Job Titles Held:

  • Crew Member
  • COOK
  • Front Desk Receptionist/HOUSE KEEPER


  • High School Diploma

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