crew member resume example with 2 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
ABOUT ME In search of a new unique future in which I can enjoy and can work hard ahead, a positive thinker, calm minded and a hard worker. I like sports, I am a born singer and like to sing a lot. Was a part of college band too. I believe that we should accept the change and push over self to achieve the goal we need to fulfill for ourselves. I am punctual, ready to take Responsibility and Trustworthy. I will give my best to add value to any place I work and am always excited to learn something new. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Skills
Communication
Teamwork
Analysis
Research
Presentation
Multitasking and Organization
AutoCAD
SketchUp
Creative Thinking
Problem-Solving
Willingness to Learn
Quality Assurance
Active Listening
Time Management
Verbal and Written Communication
Work Planning and Prioritization
Workflow Development
Microsoft Office
Team Building
Staff Training
Performance Evaluations
Customer Service
Computer Skills
Appointment Scheduling
Customer Service-Oriented
Call Answering and Routing
Reliable and Punctual
Multitasking and Prioritization
Greeting and Seating Clients
Cash Transactions
Administrative Skills
Effective Planning
Hospitality Services
Experience
05/2023 to CurrentCrew MemberKrystal | Daytona Beach, FL,
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Served food quickly for positive guest experiences.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Interacted pleasantly with guests to deliver quality customer service.
Organized and restocked supplies to support operations and team productivity.
Took orders from patrons and input selections into store computer system.
Packed fast food products in approved containers, cups and bags.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves and cases with new or transferred items.
Upheld high standards of productivity and quality in operations.
Drove team success by quickly completing assigned tasks.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Explained current promotional information and items to patrons.
Prepared quality products while maintaining portion control and presentation within service goal times.
Prepared food for various recipes by washing, peeling and dicing ingredients.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Maintained safe food handling practices to prevent germ spread.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Assembled and served meals according to specific guest requirements.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Scrubbed and polished counters to remove debris and food.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
12/2021 to 04/2023ManagerNothing Bundt Cakes | Springfield, PA,
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Minimized staff turnover through appropriate selection, orientation and training.
Created training modules and documentation to train staff.
10/2020 to 05/2021Cashier Team LeadGpm Investments | Blountville, TN,
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Answered customer questions and provided store information.
Processed payments promptly for customers to exceed productivity standards.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
Trained new team members in cash register operation, stock procedures and customer services.
Helped customers find specific products, answered questions and offered product advice.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Helped with purchases and signed customers up for rewards program.
Prepared cash deposits and balanced store safe for opening and closing of business.
Processed refunds for worn, damaged and broken merchandise.
Monitored checkout counters and self-checkout areas to assist with complex transactions.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Education and Training
Expected in 05/2025 to to Bachelor of Science | Computer EngineeringUniversity of Illinois At Chicago, Chicago, ILGPA:
Expected in 05/2025 to to Bachelors | Computer EngineeringUniversity of Memphis, Memphis, GPA:
Expected in 05/2021 to to Associate Degree | ArchitectureHarper College, , IllinoisGPA:
Expected in 03/2017 to to S.S.C | Mount Carmel High School, Ahmedabad, GPA:
Expected in 01/2017 to to H.S.C | , Ahmedabad, GPA:
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