crew member resume example with 14+ years of experience
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Diligent Breakfast Attendant focused on delivering clean and professional breakfast service each day. Expert in managing multiple stations of foods and beverages. Punctual and reliable team player with good time management abilities. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.
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- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Upheld high standards of productivity and quality in all areas of operations.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Packed all fast food products in approved containers, cups and bags.
- Drove team success by completing assigned task quickly and accurately.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Disinfected public areas frequently and provided spot cleaning as needed to maintain clean, welcoming atmosphere.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Controlled full-cycle household cleaning services, including business development and client relations.
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Utilized chemicals and cleaning equipment with all discrepancies or hazards.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Commanded controls over expenses and inventory for optimal budget tracking.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Organized supplies for use based on expected customer needs.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Managed team of 8 personnel in busy hotel with 50 rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
- Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
- Served 30+ guests per day at complimentary breakfast station.
- Delivered highly personalized service to each guest with goal of earning referrals and repeat business.
- Monitored dining spaces to quickly clear and clean tables between guests.
- Prepared daily breakfast bar with abundant self-serve and cooked meal items.
- Stocked displays with new and transferred merchandise.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Greeted guests with friendliness and professionalism.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Supervised daily operations of brand new, 400-rooms hotel with staff of 10 employees.
- Assisted guests at check-in, providing information on various services within the hotel.
- Mentored all new employees, demonstrating best methods for servicing clients and guests.
- Coordinated with wait staff to keep dining room buffet stations clean and dishes refilled.
- Provided end-of-month audits of resort to upper management as required.
- Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
- Created agendas and communication materials for team meetings.
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Resume Overview
School Attended
- Crec
Job Titles Held:
- Crew Member
- Contractor
- Housekeeping Manager
- Breakfast Attendant,Housekeeping Supervisor
Degrees
- GED
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