crew member resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communication skills and team player. Trained in handling cash and operating cash registers. I'm a people person and Very attentive to detail. I am hardworking and a Fast learner. Trained in computer skills. I am open minded and willing to learn new things.
Skills
Company standards
Machine Operations
Product cross-selling
Safety
Line Efficiency
Inventory restocking
Workplace Efficiency
Inventory
Meal prep
Issue resolution
Guest service
Food service standards
Opening and closing procedures
Cash register operations
Phone orders
Kitchen cleanliness and organization
Safe food handling
Concise time management
Sales transaction management
Guest inquiries
POS system expertise
Experience
Crew Member, 08/2022 to Current Arbys – Clive, IA,
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Served food quickly for positive guest experiences.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Packed fast food products in approved containers, cups and bags.
Drove team success by quickly completing assigned tasks.
Packaged menu items into bags or trays and placed drink orders into carriers.
Upheld high standards of productivity and quality in operations.
Stocked shelves and cases with new or transferred items.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Presented orders to guests within anticipated service times.
Sales Representative, 01/2015 to 08/2016 Hibu – Brooklyn, NY,
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Presented products and services to prospective and existing customers to meet client needs.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Contacted new and existing customers to outline benefits of products.
Created successful strategies to develop and expand customer sales.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Monitored customer order process and addressed customer issues.
Demonstrated product features to align with customer needs.
Adhered to company initiatives and achieved established goals.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Improved overall customer purchasing experiences to promote steady revenue.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Office Manager, 04/2009 to 10/2009 Lakeside Medical – Arcadia, CA,
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Administered payroll and maintained proper documentation of employee personnel.
Reviewed files and records to obtain information and respond to requests.
Managed, scheduled and coordinated office functions and activities for employees.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Used judgment and initiative in handling confidential matters and requests.
Coded and entered daily invoices with in-house accounting software.
Managed office budget to handle inventory, postage and vendor services.
Implemented and maintained company protocols to facilitate smooth daily activities.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Automated office operations for managing client correspondence, payment schedules and data communications.
Interpreted and communicated work procedures and company policies to staff.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Produced thorough, accurate and timely reports of project activities.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education and Training
High School Diploma: , Expected in 05/2004 to Woodrow Wilson High School - Beckley, WV, GPA:
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