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Crew Member , CT , Bird Specialist Resume Example

Resume Score: 80%

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CREW MEMBER , CT , BIRD SPECIALIST
Summary

Strong individual with 10+ years of experience working in all weather conditions. Bilingual and safety-minded employee with ability to multitask in busy environments. Well-trained in using POS equipment.

Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality performance work. Focused on customer satisfaction and team productivity.

Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.

Consistently handled high-volume work over long shifts without losing focus or accuracy. Multitasker with history of efficiently supporting team and customer needs.

. Focused on health and safety by keeping kitchen and food service areas clean and sanitized.

Talented Crew Member and Manager with 10+ years of experience in food and retail experience Skilled at taking orders, handling special requests, preparing large food orders and upholding accuracy .Remains calm and focused when managing multiple tasks and communicating with customers.

Skills
  • Product cross-selling
  • Attention to detail
  • Goal oriented
  • Sense or urgency
  • Team player
  • Problem resolution
  • Customer service
  • Bilingual
  • Communications
  • Leadership
  • Fast learner
  • Focused
Experience
Crew Member , CT , Bird Specialist Raising Cane's Chicken Fingers | Fontana, CA | December 2018 - Current
  • Upheld high standards of productivity and quality in all areas of operations.
  • Determined appropriate instructional plans based on personal strengths and training goals.
  • Taught approved company program curriculum using authorized materials and training techniques.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Organized and restocked front counter and kitchen supplies to support operations and team productivity.
  • Drove team success by communicating orders quickly and accurately.
Cashier /Customer Service RepresentativeTravel Centers of America | Ontario , CA | June 2014 - November 2015
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Processed customer payments oquickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Smoothly processed incoming orders, handling over numerous Western Union transactions per day with exceptional accuracy.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to assistant manager for remediation.
Assistant ManagerCalifornia Food Management dba Burger King | Long Beach, CA | July 2008 - June 2011
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Completed inventory audits to identify losses and project future demands.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Evaluated employee performance and developed improvement plans.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
Lead Teller Operations SpecialistWells Fargo Bank NA | Pacific Palisades, CA | February 2006 - February 2008

Approve consumer and business deposits , Withdrawals, Wire Transfers, Cashiers Check up to $75,000.

Remove pledges and holds from accounts.

Performed vault audits and teller random cash audits .

ATM fullfilment .

Processed American Express Travelers checks.

Placed order for cash from LACVS.

Open and close branch .

Processed mortgage payments .

Education and Training
High School DiplomaColegio Santa Isabel | | Cojutepeque, El Salvador | December 1999
  • Completed coursework in Accounting, and Financing .
  • Won best cursive handwriting in class of 30 .
Raising Cane's Certified Trainer

CT since 10/02/2019

Raising Cane's Bird Specialist

Bird Specialist since 12/06/2019

Raising Cane's Achievements

Was named Q4 employee .

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Raising Cane's Chicken Fingers
  • Travel Centers of America
  • California Food Management dba Burger King
  • Wells Fargo Bank NA

School Attended

  • Colegio Santa Isabel

Job Titles Held:

  • Crew Member , CT , Bird Specialist
  • Cashier /Customer Service Representative
  • Assistant Manager
  • Lead Teller Operations Specialist

Degrees

  • High School Diploma

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