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Crew Member Resume Example

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CREW MEMBER
Summary

Thorough shift manager with 7 years of experience in food and beverage Skilled at cutting costs without sacrificing quality and closely monitoring employees for top-notch service. Trained in food management with extensive knowledge of pos systems and customer service

Skills
  • Preparation oversight
  • Natural foods specialist
  • Serving expertise
  • Food safety understanding
  • Opening and closing procedures
  • Inventory management
  • Documentation
  • Recordkeeping
  • Staff supervision
  • Time management
  • Strategic planning
  • Cash management
  • Conflict resolution
  • Data entry
  • Training
  • Customer service
  • Team building
Experience
11/2019 to Current
Crew MemberChurchs Chicken － Las Vegas, NV
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
05/2019 to 10/2019
Shift ManagerTaco Bell － Las Vegas, NV
  • Ran daily reports to assess performance and make proactive adjustments.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Increased overall team efficiency and productivity.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Cross-trained in every store role to maximize operational knowledge.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Managed and mentored [Number] staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Trained and supervised staff members.
  • Met with each associate to establish realistic monthly sales goals.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
11/2015 to 03/2019
Shift ManagerChurchs Chicken － Las Vegas, NV
  • Ran daily reports to assess performance and make proactive adjustments.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Cross-trained in every store role to maximize operational knowledge.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Coordinated and launched grand openings for new stores.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Mentored and supported new employees to maximize team performance.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Increased overall team efficiency and productivity.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Trained and supervised staff members.
07/2012 to 10/2015
Shift Leader ManagerMcdonalds － Katy, TX
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Managed inventory records and supply orders to cut costs by [Number]%.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Handled over $2000 worth of cash and card transactions daily with accuracy and efficiency.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
Education and Training
06/2012
High School DiplomaLegacy Highschool － Las Vegas, NV
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Resume Overview

Companies Worked For:

  • Churchs Chicken
  • Taco Bell
  • Mcdonalds

School Attended

  • Legacy Highschool

Job Titles Held:

  • Crew Member
  • Shift Manager
  • Shift Leader Manager

Degrees

  • High School Diploma

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