Ambitious and responsible worker eager to begin an entry level position where I can utilize my organizational and time leadership skills to help better a company. Seeking a fulfilling position in the Management and Customer Service industry that offers growth opportunities and allows me to utilize my leadership skills and experience Seeking position in Management. Seeking position in Customer Service. To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. Skilled csr committed to addressing customer concerns with speed, accuracy and professionalism. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Managed call flow with up to 5 calls in queue per minute.Exceeded corporate target for customer satisfaction for 6 months in a row.
•Personality characteristics, like – patience, poise, tact.
•Self-Presentation and communication skills.
•Negotiation and sales skills.
•Attention to detail
•Problem analysis – Problem solving
•Adaptability – Ability to work under pressure
•Relevant customer care courses
•Computer skills – Customer service software
•Knowledge of Administrative procedures and
•Relevant technical/products' knowledge
Companies Worked For:
Job Titles Held: