LiveCareer-Resume

crew member resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I grew up in the restaurant industry, my mother has been a server her whole life and my dad has been a cook and salesman his whole life, I grew up in the fine dining social space with my mom working at a fine dining restaurant majority of her life and my dad opening fine dining restaurants all over the United States. I’ve been taught serving since I was little and I strive for the customers that I wait on to have the best experience possible. I have 6+ years in the server industry and I’m looking to continue to grow and learn to be the best server I can be. Serving is my element and I absolutely love what I do.

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Skills
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Taking Orders
  • Clear Communication
  • Attention to Detail
  • Adaptability and Flexibility
  • Customer Relations
  • Time Management and Prioritization
  • Food and Beverage Service
  • Serving and Bussing
  • Handling Complaints
  • Cash Handling
  • Employee Training and Supervision
  • Multitasking and Organization
  • Collaboration and Teamwork
  • Coffee and Tea Service
  • Menu Memorization
  • Point of Sale (POS) System Operations
  • Table Setting Arrangements
  • Special Dietary Requirements
  • Check Payment Processing
  • Effective Customer Upselling
  • Food Safety Understanding
  • Liquor, Wine and Food Service
  • High-Volume Dining
  • Dining Customer Service
  • Price Memorization
  • Staff Training
  • Transactions and Cash Handling
  • Service-Oriented
  • Dining Room Cleaning and Upkeep
  • Age Verification
  • Special Requests and Substitutions
  • Ability to Lift 30 Pounds
  • Team Player
  • Warm and Friendly
  • High Energy and Stamina
Education and Training
Gettysburg Area High School Gettysburg, PA Expected in 05/2022 High School Diploma : - GPA :
Experience
Planet Fitness Inc. - Crew Member
Monaca, PA, 09/2018 - 12/2022
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Presented orders to guests within anticipated service times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Explained current promotional information and items to patrons.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Assisted patrons in making menu selections.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Assisted management with inventory control and stock ordering.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assembled and served meals according to specific guest requirements.
  • Brewed and served coffee and tea with preferred add-ins.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
Planet Fitness Inc. - Crew Member
West Jordan, UT, 08/2020 - 11/2021
  • Organized and restocked supplies to support operations and team productivity.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
Iqor - Trainee
Tupelo, MS, 08/2022 - 09/2022
  • I joined the Air Force in August 2022 and left at the end of September 2022 with a medical honorable discharge from the Military
Chipotle - Server
Bridgeville, PA, 06/2016 - 08/2019
  • Volunteer Server/Worker
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

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Resume Overview

School Attended

  • Gettysburg Area High School

Job Titles Held:

  • Crew Member
  • Crew Member
  • Trainee
  • Server

Degrees

  • High School Diploma

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