LiveCareer-Resume

crew member resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dependable in being a Business Owner, Server as well as a crew memeber, with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Customer Service
  • Heavy Lifting
  • Quality Control Checks
  • Taking Orders
  • Store Opening and Closing
  • Landscaping and Groundskeeping
  • Drive-Thru Operations
  • Production Line Work
  • Maintenance and Repair
  • Inventory Counts
  • Housekeeping
  • Cash Drawer Operations
  • Food and Beverage Service
  • Employee Training and Supervision
  • Time Management and Prioritization
  • Payment Processing
  • Documentation and Recordkeeping
  • Customer Relations
  • Multitasking and Organization
  • Handling Complaints
  • Attention to Detail
  • Serving and Bussing
  • Equipment Troubleshooting and Maintenance
  • Managing Orders and Deliveries
  • Adaptability and Flexibility
  • Dependable and Cooperative
  • Resources Allocation
  • Relationship Building
  • New Business Development
  • Work Planning and Prioritization
  • Strategic Decision-Making
  • Collaboration and Teamwork
  • Financial Statement Review
  • Quality Assurance
  • Decision Making
  • Business Leadership
  • Department Oversight
Education and Training
Ged Ged, Expected in 03/2011 GED : - GPA :
Experience
Krystal - Crew Member
Mableton, GA, 09/2022 - 01/2023
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Explained current promotional information and items to patrons.
  • Assisted management with inventory control and stock ordering.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Brewed and served coffee and tea with preferred add-ins.
  • Scrubbed and polished counters to remove debris and food.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Directed patrons to restrooms and other amenities within facility.
  • Stocked shelves and cases with new or transferred items.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
Eagles Landing Restaurants - Server
Charleston, SC, 10/2021 - 01/2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Stocked service areas with supplies during slow periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Trained new employees to perform duties.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Greeted customers, answered questions and recommended specials to increase profits.
Elliott Pool Services LLC - Business Owner/Operator
City, STATE, 01/2008 - 08/2014
  • Made financial and logistics decisions in best interest of company.
  • Took care of escalated customer concerns to increase satisfaction.
  • Consulted with potential clients to determine how company could best meet needs.
  • Assessed quality and approved work before releasing to clients.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

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Resume Overview

School Attended

  • Ged

Job Titles Held:

  • Crew Member
  • Server
  • Business Owner/Operator

Degrees

  • GED

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