Enthusiastic self-starter eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of maintaining accuracy and following directions and training in problem solving. Motivated to learn, grow and excel in anything.
Work History
03/2020 to Current
Crew MemberVail Resorts – Broomfield, CO,
Operated as full-service food provider in Thai establishment by taking orders, preparing meals and collecting payments.
Performed shift change tasks each day to keep store efficient and neat.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Maintained clean, sanitized and well-organized food preparation zones.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
11/2019 to Current
ServerBaumhowers Victory Grill – Daphne, AL,
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Checked identification to enforce age regulations for alcoholic beverages.
Prepared beverages and filled food orders for customers.
Displayed enthusiasm and promoted friendly service to customers, successfully increasing referrals and walk-in business.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
06/2017 to 09/2019
Team MemberPapa Murphy's Holdings, Inc. – Fridley, MN,
Mentored junior team members on protocols and procedures of each station to maximize contributions.
Worked 8 different stations each week to provide optimal coverage and meet production goals.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Developed strong relationships with coworkers and managers.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained productive, efficient approach to all tasks.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Contributed to team success by completing jobs quickly and accurately.
Sought out ways to go above and beyond job requirements.
Pursued learning opportunities to advance knowledge and take on leadership position.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Cooked batches of food according to standard recipes.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Sanitized dining ware and kitchen equipment according to health code standards.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Observed customer purchases in line and differentiated between standard portions.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Learned Team Leader and Manager work tasks in order to provide skilled backup for diverse roles.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
Processed payments and counted change to complete transactions.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Prepared and expedited food orders to support waitstaff and other team members.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Promoted customer loyalty by efficiently handling food and service complaints.
Accomplishments
Whataburger - Employee of the Month (April 2018)
Acknowledgment for Advanced Placement Environmental Science (October 2018)
UIL Accounting - Won District Contest (2018)
Recognition by Art&Seek for an art piece in 2016 and 2018.
Honor Award for being a Top Ten student at Naaman Forest High School.
Education
Expected in 06/2018
High School Diploma: Naaman Forest High School - Garland, TX GPA:
Expected in 05/2021
Associate of Applied Science: Dental Hygiene Richland College - Dallas, TX GPA:
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