Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.
Exemplary Crew Member offering dynamic skills in client engagement, food safety and inventory restocking. Highly-trained individual experienced in operating kitchen machinery.
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Skills
Product cross-selling
Company standards
Inventory restocking
Schedule management
Cashier
Cleaning
Computer systems
Bilingüe
Patient relations
Communications
Customer service
Cooking procedures
Hospital standards
Supervision
Planning and coordination
Team management
Problem resolution
Organization
Inventory management
Security systems
Project organization
Business operations
Relationship development
Operational improvement
Experience
Crew Member, 09/XXX9 to 01/2020 Papa Murphy's Holdings, Inc. – Mount Dora, FL,
Monitored and interpreted weather to make proactive adjustments to operating plans.
Drove team success by completing assigned task quickly and accurately.
Assisted management with monthly inventory control and weekly stock ordering.
Kept activities moving smoothly by coordinating schedules and personnel.
Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
Worked with traps, nets and long lines to harvest different aquatic catches to sell at [Type] and [Type] locations.
Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
Cleaned and washed [Type] equipment to maintain excellent functionality and productivity.
Observed safety precautions and practices when using heavy machinery and equipment.
Upheld high standards of productivity and quality in all areas of operations.
Crew Trainer, 08/XXX9 to 01/2020 Mcdonald's – Kissimmee, FL,
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Instructed new team members on correct procedures for all areas of operations.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Worked alongside junior employees to improve performance, food safety and customer service.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Greeted incoming customers kindly and provided friendly service.
Stayed up to date on requirements of all team positions to optimize training.
Reviewed training delivery methods to optimize training effectiveness and costs.
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Evaluated client processes, employee performance and training progress to determine additional training needs.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Facilitated adoption of new real estate loan software by providing one-on-one training and guidance to loan officers.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Monitored training costs and prepared budget reports to justify expenditures.
Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Crew Trainer, 03/XXX4 to 07/XXX9 Aegion Corp – Boston, MA,
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Instructed new team members on correct procedures for all areas of operations.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Worked alongside junior employees to improve performance, food safety and customer service.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Greeted incoming customers kindly and provided friendly service.
Stayed up to date on requirements of all team positions to optimize training.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Designed and directed orientation and training programs to meet client needs.
Developed complete training programs and led training using expert learning techniques.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Monitored training costs and prepared budget reports to justify expenditures.
Education and Training
GED: , Expected in Miami Dade College - Miami, FL GPA:
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