Crew Member Resume Example Burger King

Samantha

Soto Hernandez

Professional Summary

Enthusiastic individual offering 3 years of experience working in ever changing conditions. Safety-oriented employee with knowledge of medical and restaurant equipment. Fluent in English and semi-fluent in Spanish. I'm also a focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents a very dedicated employee!

Skills

Guest services
Food Preparation and Safety
Ordering Procedures
Order Delivery Practices
Beverage preparation
Cash Handling
Hospitality service expertise
Product promotion
Verbal and written communication
Stocking shelves
Health and Safety Standards
Equipment Cleaning
Shelving of products

Inventory Restocking
Point of Sale Knowledge
Interactive Communication Skills
Menu Memorization
Sales expertise
Food running
Customer engagement
Telephone etiquette
Performance improvement
Cleaning
Cash Register Operation
Heavy lifting
Customer relationships

Education

Immokalee High SchoolImmokalee, FL05/2015High School Diploma

Immokalee Technical CenterImmokalee, FL05/2016Certified Medical Biller/Coder: Medical Insurance Coding

Work History

Burger King- Crew Member
Immokalee, FL06/2015 - 02/2016

Collaborated with team members to complete orders.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Operated as full-service food provider in Burger king establishment by taking orders, preparing meals and collecting payments.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained excellent attendance record, consistently arriving to work on time.

Winn Dixie- Center Store Associate
Immokalee, FL08/2015 - 09/2015

Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
Managed task delegation for 7-member warehouse team.
Maintained productivity and accuracy while continuously lifting and unpacking packages.
Blocked and faced products on displays and shelves in accordance with company policy.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Greeted customers and directed to requested products.
Stocked merchandise each night, clearly labeling items, arranging according to size or color and preparing attractive displays.
Removed all debris and packaging from boxes and separated for recycling or disposal.

Mr. Taco- Waitress
Immokalee, FL03/2015 - 07/2015

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Bussed and reset 12 tables per shift, working efficiently to keep dining room and work areas clean.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Used cash registers and credit card machines to cash out customers.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Prepared specialty desserts for customers including Flan and Liquados.
Checked identification to enforce age regulations for alcoholic beverages.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Prepared beverages and filled food orders for customers.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Hardees- Crew Member
Youngstown, FL06/2014 - 02/2015

Collaborated with team members to complete orders.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Operated as full-service food provider in Hardees establishment by taking orders, preparing meals and collecting payments.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Resume Overview

Companies Worked For:

Burger King
Winn Dixie
Mr. Taco
Hardees

School Attended

Immokalee High School
Immokalee Technical Center

Job Titles Held:

Crew Member
Center Store Associate
Waitress

Degrees

High School Diploma
Certified Medical Biller/Coder : Medical Insurance Coding

Crew Member Resume Example

Resume Score: 80%

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