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Crew Member Resume Example

Resume Score: 80%

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Samantha
Soto Hernandez
Professional Summary

Enthusiastic individual offering 3 years of experience working in ever changing conditions. Safety-oriented employee with knowledge of medical and restaurant equipment. Fluent in English and semi-fluent in Spanish. I'm also a focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents a very dedicated employee!

Skills
  • Guest services
  • Food Preparation and Safety
  • Ordering Procedures
  • Order Delivery Practices
  • Beverage preparation
  • Cash Handling
  • Hospitality service expertise
  • Product promotion
  • Verbal and written communication
  • Stocking shelves
  • Health and Safety Standards
  • Equipment Cleaning
  • Shelving of products
  • Inventory Restocking
  • Point of Sale Knowledge
  • Interactive Communication Skills
  • Menu Memorization
  • Sales expertise
  • Food running
  • Customer engagement
  • Telephone etiquette
  • Performance improvement
  • Cleaning
  • Cash Register Operation
  • Heavy lifting
  • Customer relationships
Education
Immokalee High SchoolImmokalee, FL05/2015High School Diploma
Immokalee Technical CenterImmokalee, FL05/2016Certified Medical Biller/Coder: Medical Insurance Coding
Work History
Burger King- Crew Member
Immokalee, FL06/2015 - 02/2016
  • Collaborated with team members to complete orders.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated as full-service food provider in Burger king establishment by taking orders, preparing meals and collecting payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained excellent attendance record, consistently arriving to work on time.
Winn Dixie- Center Store Associate
Immokalee, FL08/2015 - 09/2015
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
  • Managed task delegation for 7-member warehouse team.
  • Maintained productivity and accuracy while continuously lifting and unpacking packages.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Greeted customers and directed to requested products.
  • Stocked merchandise each night, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
Mr. Taco- Waitress
Immokalee, FL03/2015 - 07/2015
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Bussed and reset 12 tables per shift, working efficiently to keep dining room and work areas clean.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Used cash registers and credit card machines to cash out customers.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Prepared specialty desserts for customers including Flan and Liquados.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared beverages and filled food orders for customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Hardees- Crew Member
Youngstown, FL06/2014 - 02/2015
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Operated as full-service food provider in Hardees establishment by taking orders, preparing meals and collecting payments.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions.As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Burger King
  • Winn Dixie
  • Mr. Taco
  • Hardees

School Attended

  • Immokalee High School
  • Immokalee Technical Center

Job Titles Held:

  • Crew Member
  • Center Store Associate
  • Waitress

Degrees

  • High School Diploma
    Certified Medical Biller/Coder : Medical Insurance Coding

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