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Crew Member Resume Example

Resume Score: 80%

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Diego
Blanco
Professional Summary

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to [Type] customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Talented Crew Trainer with expertise in food preparation, money handling and opening and closing procedures. Bringing [Number] of experience as versatile and hardworking team member. Motivated Team Member eager to contribute to business success. Experienced in providing high quality [Type] work. Focused on customer satisfaction and team productivity. Energetic Crew Member offering outstanding skills in client engagement, food safety and inventory restocking. Well-trained individual capable of operating [Type] equipment. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Skills
  • Product promotion
  • Table setting knowledge
  • Telephone etiquette
  • Food running
  • Sale expertise
  • Hospitality service expertise
  • Customer engagement
  • Beverage preparation
  • Verbal and written communication
  • Food preparation
  • Performance improvement
  • Menu memorization
  • Ordering procedures
  • Order delivery practices
  • Cash handling
  • Stocking and replenishing
  • Communication skills
  • Interactive communication skills
Education
Everglades High SchoolExpected in 03/2020High School Diploma
Work History
McDonald's- Crew Member
Miramar, United States08/2018 - 08/2019
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
McDonald's- Stocker
Miramar, United States08/2018 - 08/2019
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Regularly assessed sales floor stock levels to replenish with back-stock merchandise before depletion.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Helped customers locate desired items and transfer over-sized items to vehicles.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked and pulled defective or expired products from shelves.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained effective team member communication.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Placed special customer orders for custom or special order merchandise.
  • Maintained neat, orderly and safe work space.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Performed inventory control, such as counting and stocking merchandise.
  • Consistently lifted materials weighing as much as [10-50] pounds.
  • Answered customer questions and provided detailed product information.
McDonald's- Janitor
Miramar, United States08/2018 - 08/2019
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
McDonald's- Food Preparation Worker
Miramar, United States08/2018 - 08/2019
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained composure and work quality while under stress.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Supported waitstaff and other team members in completing tasks.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Ensured proper handling and preservation methods while packaging and storing food products.
Accomplishments
  • Recognized for [Reason for recognition].
  • Won "[Name]" Award for [reason].
  • Awarded and was recognized as "Employee of the Month" in [Year] for exceptional [Reason].
  • Acknowledged for extraordinary service by supervisors and clients.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Recognized for outstanding customer service.
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Resume Overview

Companies Worked For:

  • McDonald's

School Attended

  • Everglades High School

Job Titles Held:

  • Crew Member
  • Stocker
  • Janitor
  • Food Preparation Worker

Degrees

  • High School Diploma

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