LiveCareer-Resume

crew member resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dependable with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Valid Driver's License
  • Taking Orders
  • Cleaning and Sanitizing
  • Supplies Monitoring and Restocking
Experience
06/2015 to 12/2016 Crew Member Moe's Southwest Grill | North Atlanta, GA,
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Helped employees complete required activities during peak periods.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Expedited food to tables to assist servers during busy periods.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Notified manager of issues with equipment or breakage.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted guests with friendliness and professionalism.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Stocked service stations with ice, napkins and straws.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Stocked customer service stations with paper products or beverage preparation items.
09/2013 to 06/2015 Busser Stk Steakhouse | Orlando, FL,
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Helped employees complete required activities during peak periods.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Expedited food to tables to assist servers during busy periods.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Notified manager of issues with equipment or breakage.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Stocked service stations with ice, napkins and straws.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
09/2016 to Present Sales Associate Capital Vacations | King Williams, VA,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
Education and Training
Expected in 06/2015 to to High School Diploma | Lincoln High School, Manitowoc, WI GPA:

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Resume Overview

School Attended

  • Lincoln High School

Job Titles Held:

  • Crew Member
  • Busser
  • Sales Associate

Degrees

  • High School Diploma

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