I am a Motivated customer service specialist with over 2 years experience in a fast-paced, team-based environment with exceptional interpersonal skills. I am very Reliable, punctual and works well under pressure. Super Outgoing and familiar with cash and food handling procedures.
Skills
Thrives in fast-paced environment
Committed team player
Courteous, professional demeanor
High energy
Cash handling expert
Fast and efficient service worker
Friendly and helpful
Exceptional communication skills
Quick learner
Creative problem solver
Work History
2013 to 01/2013
crew memberVail Resorts – Silverthorne, ,
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
10/2013 to 10/2015
Server/HostSunrise Senior Living – Tucson, ,
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Reported to each shift on time and ready to work.
Performed all position responsibilities accurately and in a timely manner.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Quickly recorded transactions in MICROS system to deliver prompt service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
09/2015 to Current
cashierRia Financial – San Bernardino, ,
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Quickly recorded transactions in MICROS system to deliver prompt service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared specialty foods such as sandwiches, following specific methods that required quick prep time.
Routinely removed trash and debris from restaurant.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Operated all kitchen equipment adeptly.
Consistently kept kitchen areas clean and free of debris and water.
Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
Maintained clean dining room, lobby and service areas at all times.
Education
Expected in Current
High School Diploma: Bill Manes high school - 676 Baseline Rd, GPA:
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