Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

  • Product cross-selling
  • Inventory restocking
  • Company standards
  • Flexible and adaptable
  • Effective multi-tasker
  • Following regulations
  • Service-oriented mindset
  • Point of Sale (POS) system operations
  • Organizational ability
  • Menu knowledge
  • Liquor, wine and food service
  • Professional demeanor
  • Memorizing product codes
  • Sales techniques
  • Menu memorization
  • Organizing and prioritizing
  • Effective customer upselling
  • Safety standards training
  • Price memorization
  • Floor display design
  • Excellent customer service
  • Flexibility
  • Courtesy
  • Safe serving knowledge
  • Meeting deadlines
  • Processing equipment proficiency
  • Time management
  • Service-oriented
  • Customer service oriented
  • Purchasing stock
  • Guest and client satisfaction
  • Flexible schedule
  • Budgeting and cost control
  • Computer application knowledge
  • Strong team member
  • Able to lift 70 pounds
  • Strong communication skills
  • Verbal communication
Crew Member, 11/2016 to 04/2018
Five GuysTucker, GA,
  • Drove team success by completing jobs quickly and accurately.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
  • Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Kept activities moving smoothly by coordinating schedules and personnel.
Babysitter, 04/2017 to 06/2019
Breckenridge Grand VacationsBreckenridge, CO,
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children under care.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Led children in tidying up and handwashing to teach responsibility.
  • Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
  • Helped older kids complete homework, school projects and chores.
  • Read variety of books to children to promote language development skills.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Provided healthy and nutritious snacks and meals according to individual needs.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Cared for up to 3 children ranging in age from infant to 8.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Cleaned and tidied living room and outside after activities.
  • Calculated amount owed for services and collected payment from parents.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Enforced rules to teach manners and maintain safe environment.
  • Assisted children by checking homework, quizzing on various subjects and helping with study skills.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
Sales Associate, 11/2018 to Current
Peabody Essex MuseumSalem, MA,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Assisted customers by finding needed candle and candle related items and checking inventory for items at other locations.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded up selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Communicated with customers about Yankee Candles offerings, including policies, restrictions and refund policies.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School Diploma: , Expected in 06/2019
Crown Point High School - Crown Point, IN
: Liberal Arts And General Studies, Expected in
Indiana University Northwest - Gary, IN

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School Attended

  • Crown Point High School
  • Indiana University Northwest

Job Titles Held:

  • Crew Member
  • Babysitter
  • Sales Associate


  • High School Diploma
  • Some College (No Degree)

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