Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Skills
Product cross-selling
Inventory restocking
Company standards
Flexible and adaptable
Effective multi-tasker
Following regulations
Service-oriented mindset
Point of Sale (POS) system operations
Organizational ability
Menu knowledge
Liquor, wine and food service
Professional demeanor
Memorizing product codes
Sales techniques
Menu memorization
Organizing and prioritizing
Effective customer upselling
Safety standards training
Price memorization
Floor display design
Excellent customer service
Flexibility
Courtesy
Safe serving knowledge
Meeting deadlines
Processing equipment proficiency
Time management
Service-oriented
Customer service oriented
Purchasing stock
Guest and client satisfaction
Flexible schedule
Budgeting and cost control
Computer application knowledge
Strong team member
Able to lift 70 pounds
Strong communication skills
Verbal communication
Experience
Crew Member, 11/2016 to 04/2018 Five Guys – Tucker, GA,
Drove team success by completing jobs quickly and accurately.
Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
Loaded and unloaded materials by hand or with equipment to help team meet work demands.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Assisted management with monthly inventory control and weekly stock ordering.
Upheld high standards of productivity and quality in all areas of operations.
Observed safety precautions and practices when using heavy machinery and equipment.
Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Kept activities moving smoothly by coordinating schedules and personnel.
Babysitter, 04/2017 to 06/2019 Breckenridge Grand Vacations – Breckenridge, CO,
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Helped children complete homework and special assignments daily to support academic performance.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Secured indoor and outdoor premises to protect children under care.
Minimized TV and mobile device time by engaging children with games and reading books.
Led children in tidying up and handwashing to teach responsibility.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Helped older kids complete homework, school projects and chores.
Read variety of books to children to promote language development skills.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Provided healthy and nutritious snacks and meals according to individual needs.
Built relationships with children by regularly discussing school, friends and favorite activities.
Cared for up to 3 children ranging in age from infant to 8.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Cleaned and tidied living room and outside after activities.
Calculated amount owed for services and collected payment from parents.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Monitored children's safety and well-being to prevent accidents and falls.
Assisted children with bathing and potty training to instill good hygiene from young age.
Enforced rules to teach manners and maintain safe environment.
Assisted children by checking homework, quizzing on various subjects and helping with study skills.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Discussed new developments, misbehavior and concerns with parents or guardians.
Sales Associate, 11/2018 to Current Peabody Essex Museum – Salem, MA,
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Negotiated and closed deals with minimal oversight.
Assisted customers by finding needed candle and candle related items and checking inventory for items at other locations.
Assisted customers by finding needed items and checking inventory for items at other locations.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.
Recommended optimal merchandise based on customer needs and desires.
Educated customers on product and service offerings.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Met or exceeded up selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Communicated with customers about Yankee Candles offerings, including policies, restrictions and refund policies.
Used POS register system to ring up customer purchases, process payments and issue receipts.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School Diploma: , Expected in 06/2019 Crown Point High School - Crown Point, IN GPA:
: Liberal Arts And General Studies, Expected in Indiana University Northwest - Gary, IN GPA:
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