Crew Member Resume Example Company Name

CREW MEMBER

Professional Summary

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.

Skills

Interactive communication skills
Table setting knowledge
Food preparation and safety
Hospitality service expertise
Customer engagement
Sale expertise
Verbal and written communication
Stocking and replenishing
Performance improvement
Order delivery practices
Communication skills
Ordering procedures
Point-of-sale transactions
Telephone etiquette

Cash handling
Point of sale knowledge
Customer service
Self-direction
Cross-functional team collaboration
Quality assurance
Interpersonal communication
Computer proficient
Money handling abilities
Warehousing functions
International sales support
Data entry
Key holder experience

Work History

05/2019 - CurrentCrew Member | Company Name - City, State

Evaluated fluid levels, battery functioning and vehicle leaks
Flushed and refilled radiators, alternators and transmissions
Located and fixed tire flats with compounds or physical patches
Maximized efficiency by coordinating changing and rotating of tires
Checked, installed and repaired brake system components such as rotors, pads and drums
Rotated, mounted and balanced tires on cars, trucks and vans
Supported marketing programs and campaigns with content and messaging to drive demand
Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Managed quality assurance program including on site evaluations, internal audits and customer surveys
Determined and recommended methods to address improvement opportunities
Maintained material and stock levels consistent with business requirements while meeting target capital objectives
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
Welcomed visitors to office, communicated arrival to team and managed visit expectations
Managed logistics operations to meet customer expectations and financial standards and policies
Provided observations, took measurements and performed tests at various stages according to quality control plan
Adhered to established policies, procedures and compliance for satisfactory audit rating
Developed standard operating procedures and document workflows for current and future process steps

05/2018 - 05/2019Night Shift Lead | Company Name - City, State

Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
Explained cooking techniques to wait staff in order to support customers with food allergies or diet restrictions
Used downtimes to prepare ingredients and restock supplies for expected busy periods
Checked refrigerators and freezers for proper functioning and to ensure food had not spoiled
Stepped in to assist head chef when sous chef was absent due to illness
Sanitized allkitchen equipment after each shift to prevent food borne illness
Cleaned and sanitized work areas throughout hours of operation and at close of business
Maintained clean, trash-free workspaces to maximize productivity and safety
Managed sales transactions, handled cash, counted cash and reviewed deposits to reduce financial losses
Sanitized dining ware and kitchen equipment according to health code standards
Improved operational processes to increase efficiency and ensure timely food preparation
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads

01/2015 - 05/2018Landscape Supervisor | Company Name - City, State

Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines
Inspected in-progress and completed projects, checking for customer needs, worker safety and best-in-class final results
Trained over 6 new employees on different equipment use, closely monitoring use for safety and adherence to company protocols
Adhered to OSHA guidelines and standards, including proper handling of hazardous chemicals and pesticides
Maintained tools and equipment to foster safe and consistent operation
Managed supply inventory and assigned replenishment to team members
Communicated with clients to provide price quotes, discuss design needs and schedule work
Supervised team member performance to meet client deadlines and requirements
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Received incoming calls and messages and addressed or triaged phone requests
Developed and executed targeted relationship and account development strategy
Collaborated with materials purchasing specialist to meet production requirements and quality standards
Conducted training and change management processes to improve operations

10/2016 - 02/2018Crew Worker | Company Name - City, State

Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
Maintained well-stocked stations with supplies and spices for maximum productivity
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries
Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation
Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information
Maintained high food quality standards by checking delivery contents to verify product quality and quantity
Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
Mentored staff in expectations and parameters of kitchen goals and daily work
Led shifts while preparing food items and executing requests based on required specifications
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Scheduled and received food and beverage deliveries, adhering to food cost and budget

Education

05/2018Sun Valley High School, City, StateHigh School Diploma:

Maricopa Community Colleges - Mesa Community CollegeSome College (No Degree):

Resume Overview

School Attended

Sun Valley High School
Maricopa Community Colleges - Mesa Community College

Job Titles Held:

Crew Member
Night Shift Lead
Landscape Supervisor
Crew Worker

Degrees

High School Diploma :
Some College (No Degree) :

Crew Member Resume Example

Resume Score: 80%

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