Crew Member Resume Example
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S
CREW MEMBER
Summary
My name is Kiana Shaw I am 18 years old I am a good communicator I have excellent customer service and I always put customers first. I will be going to el center college in the spring and I will be going to school for nursing and cooking . I am a fast learner, I finish my tasks on time , I'm helpful when I see another person needs help, I'm very outgoing and talkative, and I get the job done I do not procrastinate.
Skills
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Experience
Crew Member
Denver , COMcdonald's/Jun 2020 to Current
Denver , COMcdonald's/Jun 2020 to Current
- Drove team success by completing assigned task quickly and accurately.
- Upheld high standards of productivity and quality in all areas of operations.
- Assisted management with monthly inventory control and weekly stock ordering.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Volunteered to take on additional crew duties, including [Task] and [Task] when fellow [Job title]s fell ill.
- Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
- Accepted and processed payments via credit card and cash worth up to $[Amount] daily.
- Kept activities moving smoothly by coordinating schedules and personnel.
- Brought in loads for sorting, storage or disposal according to quality categories.
- Performed various troubleshooting tasks, including [Task] and [Task] to combat assembly issues.
- Instructed crew to follow all safety protocols to avoid injuries and mishaps, effectively reducing accidents by [Number]% within [Timeframe].
- Monitored safety of [Number] crewmembers during [Type] tasks to go [Number] days without accident.
Cashier
Cedar City , UTMaverik/Oct 2019 to Jun 2020
Cedar City , UTMaverik/Oct 2019 to Jun 2020
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Inspected items for damage and obtained replacements for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Resolved issues with cash registers, card scanners and printers.
- Assisted customers with account updates, new service additions and promotional offers.
Cashier
Draper , UTMaverik/Jun 2018 to Dec 2018
Draper , UTMaverik/Jun 2018 to Dec 2018
- Helped customers find specific products, answered questions and offered advice.
- Read weekly sales inserts and monitored price changes.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Worked closely with front-end staff to assist customers.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Properly verified customer identification for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Inspected items for damage and obtained replacements for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved issues with cash registers, card scanners and printers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
High School DiplomaNimitz High SchoolMay 2020City, State
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Resume Strength
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Resume Overview
School Attended
- Nimitz High School
Job Titles Held:
- Crew Member
- Cashier
Degrees
- High School Diploma
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