crew member resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I am a meticulous fast food team member, hoping to pursue a new role in which to apply what I have learned in customer service. I am highly skilled in food preparation and accommodating complex orders. I am eager to contribute to a team environment, and a fast paced one, at that. I can’t wait to find my next job!

  • Customer Relations
  • Kitchen Safety Standards
  • Critical Thinking
  • Workstation Setup and Breakdown
  • Daily Food Preparation
  • Cash Handling
  • Collaboration and Teamwork
  • Time Management and Prioritization
  • Employee Training and Supervision
  • Handling Complaints
  • Packaging and Labeling
  • Verbal and Written Communication
  • Safe Food Handling
  • Inventory Management
  • Ingredient and Food Preparation
  • Food and Beverage Service
  • Serving and Bussing
  • Cash Drawer Operations
  • Stocking and Replenishing
  • Dependable and Cooperative
  • Food Packaging and Labeling
  • Payment Processing
  • Cleaning and Sanitizing
  • Attention to Detail
  • Multitasking and Organization
  • Customer Service
  • Calculating Bills
  • DoorDash and UberEats
  • Food Processing
  • Updating Seasonal Menu
  • Loyalty Program Promotion
  • Training and Motivation
  • Decision Making
  • Drive Thru Operations
  • Mathematical Reasoning
  • Health and Safety Standards
Pathways Future Center Thornton, CO, Expected in 05/2021 High School Diploma : - GPA :
Work History
Cafe Rio - Crew Member
Saint George, UT, 07/2017 - Current
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Offered upgrade items and showcased daily specials to promote restaurant products.
  • Conducted various administrative duties and errands.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Trained new team members on procedures, customer service and sales techniques.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Supported great dining and meal experiences for guests.
  • Kept food preparation area, equipment and utensils clean and sanitary.
Under Armour, Inc. - Detail Cleaner
Rockville, MD, 08/2021 - 10/2022
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Performed Number inspections daily and kept complete, accurate records of vehicle condition.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Exceeded goals through effective task prioritization and great work ethic.
Scheels Sports - Stock Associate
Cedar Falls, IA, 11/2020 - 03/2021
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Maintained effective team member communication.
  • Completed physical inventory counts each month.
  • Answered customer questions and provided detailed product information.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Used Software to record received, counted and stored stock items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Supported promotional plans by updating signage with price changes.
  • Managed inventory storage in clean and organized fashion.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Checked and pulled defective or expired products from shelves.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Checked aisles for spills to complete quick clean-up.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Greeted customers and directed to requested products.
Aeropostale - Sales Associate
City, STATE, 10/2019 - 03/2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Recommended accessories and complementary purchases to boost revenue.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.

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Resume Overview

School Attended

  • Pathways Future Center

Job Titles Held:

  • Crew Member
  • Detail Cleaner
  • Stock Associate
  • Sales Associate


  • High School Diploma

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