crew member resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

19 years old. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to many customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.

Motivated Team Member eager to contribute to business success. Experienced in providing high quality top noticeable work. Focused on customer satisfaction and team productivity.

Knowledgeable and dedicated customer service professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Sale expertise
  • Communication skills
  • Stocking and replenishing
  • Food preparation and safety
  • Interactive communication skills
  • Food preparation
  • Cash handling
  • Customer engagement
  • CPR certified
  • CPR and Child CPR Training ([Year])
  • First Aid/CPR
  • CPR/AED Certified
  • Infant and child CPR certification
Work History
to Crew Member Mcdonald's | Hutchinson, KS,

Successfully communicated with all team members to navigate job duties and complete daily tasks

  • Pleasantly and courteously interacted with customers to deliver quality service
  • Prepped food items for later use to save staff time during busy hours
  • Maintained clean, sanitized and well-organized food preparation zones
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Consistently provided friendly service to promote better customer engagement
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Greeted customers, offered assistance and provided knowledgeable support
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
  • Cooked and packaged large batches of food prepared to order or kept hot until needed
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
  • Strictly followed all cash, security, inventory and labor policies and procedures
  • Processed payments and counted change to complete transactions
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
  • Prepared hot beverages, including coffee and tea according to customer requests
  • Communicated openly with management team during each shift to promote smooth workflows
11/2018 to Current YDP Lands' End | Novi, MI,
  • Cared for children ages 5 to 17 in nurturing and age-appropriate way.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
10/2018 to 12/2020 Sales Associate (seasonal) Greencroft Communities | Walnut Creek, OH,
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Folded and arranged clothes merchandise in attractive displays to drive sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
06/2017 to 08/2018 Dietary Aide Rehabilitation Center Of Des Moines | City, STATE,
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Closely followed sanitation and food handling guidelines while assisting residences with 30+ daily meal preparation.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Referred patients to appropriate outpatient settings for additional diet education and support.
  • Kept building entryway glass clean and polished for professional presentation.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Washed, cleaned and disinfected water coolers.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Transported patients between rooms and appointments or testing locations.
Expected in 05/2018 to to High school Diploma | Hoover High School, Des Moines, IA GPA:

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Resume Overview

School Attended

  • Hoover High School

Job Titles Held:

  • Crew Member
  • YDP
  • Sales Associate (seasonal)
  • Dietary Aide


  • High school Diploma

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