LiveCareer-Resume

crew member resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with other field knowledge and dedication to going beyond to properly complete tasks.

Skills
  • Schedule management
  • Cooking procedures
  • Menu item familiarity
  • Planning and coordination
  • Communications
  • Customer service
  • Inventory management
  • Team building
  • Problem resolution
  • Operational improvement
  • Credit card payment processing
  • Adaptive team player
  • Call center experience
  • Store maintenance
  • Customer relations
  • Sales expertise
  • Data entry
  • Report writing
  • Accounts payable and receivable
  • Training and coaching
Experience
08/2020 to Current
Crew Member Mcdonald's Las Vegas, NV,
  • Drove team success by completing assigned task quickly and accurately.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Organized food items on serving trays and in carry-out packages.
  • Monitored and counted food stock and supplies to reorder on time.
  • Took orders, prepared foods and processed payments in full-service good timing establishment.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served drinks and prepared specialty beverages.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Washed, peeled, cut and measured recipe ingredients.
  • Maintaining excellent costumer service during high volume periods.
06/2020 to 07/2020
Crew Member Npc International Fayetteville, NC,
  • Upheld high standards of productivity and quality in all areas of operations.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Served drinks and prepared specialty beverages.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Complied with company service standards, including inventory and cash control procedures.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Organized food items on serving trays and in carry-out packages.
  • Received food orders from individuals and explained offerings.
  • Monitored and counted food stock and supplies to reorder on time.
  • Verified orders and bagged items for easy transport.
  • Reviewed contents on food trays to check receiving complete order.
05/XXX9 to 09/XXX9
Cashier Gpm Investments Grandville, MI,
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
01/XXX8 to 04/XXX9
Point Caller Associated Bank Gurnee, IL,
  • Placed outbound collections calls daily to approximately 400 account holders.
  • Contacted debtors through email, telephone and mail contact to begin collections process.
  • Contributed to team efforts by successfully accomplishing $8,000 in daily sales goals.
  • Set up new accounts and listed personal, demographic and payment information in the system.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered 250 calls per 30 minutes to answer customer questions.
  • Boosted opportunities by 50% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Made appointments with interested customers according to schedule availability.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Expected in to to
GED:
Lockport High School - Lockport, NY,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lockport High School

Job Titles Held:

  • Crew Member
  • Crew Member
  • Cashier
  • Point Caller

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: