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Crew Member Resume Example

Resume Score: 80%

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CREW MEMBER
Professional Summary

Friendly Cashier offering more than 6 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Committed and hardworking cashier with 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Dedicated head Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing 5 years of experience and deep knowledge of boutique-type products.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Enthusiastic Head Cashier with 6 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Versatile cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.

Dedicated cashier with 6 years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills and report counterfeits. Detailed and speedy when counting cash to balance cash drawer.

Trustworthy and dedicated cashier with 6 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Reliable cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in management of cash register and consumer service areas and flexible with changing business needs.

Work History
Crew Member, 08/2014 to 06/2015Company Name - City, State
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Efficiently processed new orders, completing 210 + daily transactions with remarkable accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Completed sales in excess of $2000-4500 with near-zero error rate using POS system.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Requested official identification for restricted purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Trained as crew member and provided back-up coverage to provide customers with optimal support.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with 97% accuracy.
  • Worked with managements to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Completed manual and machine counts of funds for transactions valued at over $2000.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Served needs of more than 250-300 customers in busy all position crew needed environment.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Worked closely with manager to solve problems and handle customer concerns.
Lead Sales Associate, 01/2012 to 09/2012Company Name - City, State
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Kept detailed track of sales and customer information using the provided software, continuously updating data to maintain accuracy.
  • Promoted brand awareness and utilized networking to increase brand development.
  • Worked closely with other departments to understand full scope of lead sales associate and provide top-notch salesmanship to customers.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
  • Streamlined sales processes for team of 1-2 employees to increase productivity and decrease closing time.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Helped customers in determining design and layout of sold and spec ads.
  • Conducted market research to attract clients in new territories.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Nightshift Management/full-time Closer, 04/2010 to 02/2012Company Name - City, State
  • Efficiently prepared sandwiches and other menu items for guests.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Interpreted over 150-200 food order slips per shift to prepare food according to customer orders.
  • Processed payments and counted change to complete transactions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Assisted guests, including offering personable greetings and taking orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Cleaned food preparation areas, tools and equipment.
  • Executed sandwich artistry duties with very low occurrence of errors.
Education
High School Diploma, 05/2003
Magnet Cove High School - City, State
Skills
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Drawer Management
  • Bagging and Packaging
  • Cash Register Operation
  • Refund Handling
  • Product Restocking
  • Credit card processing
  • Cash register operations
  • Payment collection
  • Written and verbal communication
  • Time management skills
  • Cash Handling
  • Receipt and refund issuance
  • Good telephone etiquette
  • Cash balancing
  • Safe verifications
  • Customer Relations
  • Adaptability
  • Friendly demeanor
  • Shelf-cleaning
  • Currency counting
  • Cleaning procedures
  • Cleaning and sanitizing
  • Bagging assistance
  • Multi-tasking ability
  • POS Systems
  • Identification Checks
  • Cash Drawer Management
  • Merchandise Restocking
  • ID Verification
  • Maintaining Store Appearance
  • Currency Sorting
  • Customer assistance
  • Product upselling
  • Refunds and exchanges
  • Cleanliness
  • Money handling
  • Inventorying products
  • Coupons and gift cards
  • Records Maintenance
  • Customer direction
  • Order taking
  • Basic math skills
  • Purchase assistance
  • Checkout consistency
  • Store merchandise stocking
  • Exemplary communication
  • Cleaning and sanitizing
  • Cash owed calculations
  • Reports and documents
  • Cash register skills
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Resume Overview

School Attended

  • Magnet Cove High School

Job Titles Held:

  • Crew Member
  • Lead Sales Associate
  • Nightshift Management/full-time Closer

Degrees

  • High School Diploma , 05/2003

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