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Crew Member Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.

Skills
  • Guest Services
  • Inventory Restocking
  • Menu Memorization
  • Interactive Communication Skills
  • Hospitality service expertise
  • Verbal and written communication
  • Performance improvement
  • Cleaning requirements
  • Supervision
  • Sandwich Preparation
  • Cleaning
  • Dependable and honest
  • Task Prioritization
  • Cash Register Operation
  • Safe food handling
  • Order Delivery Practices
  • Food Preparation and Safety
  • Food running
  • Cash Handling
  • Beverage preparation
  • Customer engagement
  • ServSafe
  • Safety awareness
  • Stocking and Replenishing
  • Food Preparation
  • POS System Use
  • Effective multi-tasking
  • Health and Safety Standards
  • Packaging
Work History
11/2018 to Current
Crew Member Mister Carwash Saint Louis Park, MN,
  • Processed POS transactions, including cash and credit purchases or refunds.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
06/2020 to 11/2020
Crew Member Mister Carwash Cedar Rapids, IA,
  • Prepared food orders for customers by noting customizations and portion sizes.
  • Consistently provided friendly service to promote better customer engagement.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assembled food orders while maintaining appropriate portion control.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Prepped food items for later use to save staff time during busy hours.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Protected customers by washing and sanitizing dishes after each use.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Processed payments and counted change to complete transactions.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
07/2017 to 09/2017
Sandwich Artist Coborn's Isanti, MN,
  • Operated manual and electric appliances to peel, slice and trim food.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Cleaned food preparation areas, tools and equipment.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted guests, including offering personable greetings and taking orders.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Processed payments and counted change to complete transactions.
  • Assisted customers in choosing menu items by providing food complementing information.
06/2016 to 07/2017
School Bus Monitor First Transit Kankakee, IL,
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Distributed completed school bus routes to bus contractors and appropriate schools.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Enforced New York safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Assisted juvenile passengers in crossing roadway safely.
  • Provided physical assistance, as needed, while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Worked with bus driver to meet specialized needs of passengers.
  • Offered top-notch care to 20+ children at once, ranging in age from 1 to 18.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Managed safety and security of all children under care.
Education
Expected in 08/2015
High School Diploma:
Lansingburgh High School - Troy, NY
GPA:

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Resume Overview

School Attended
  • Lansingburgh High School
Job Titles Held:
  • Crew Member
  • Crew Member
  • Sandwich Artist
  • School Bus Monitor
Degrees
  • High School Diploma