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Crew Member Resume Example

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CREW MEMBER
Summary

Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 15 years of experience.

Focused server and Hostess with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 15 years of experience in restaurant industry.

Dynamic restaurant professional with 15 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking Server and Hostess with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Efficient Server and Hostess with strong interpersonal and coaching skills. Background in computer and fast food restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering 15 years of experience in progressive roles with increased accountability.

Outgoing Server and Hostess skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 15 years of experience.

Focused Server and Hostess with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 15 years of experience in food service industry.

Skills
  • Special dietary requirements
  • Bussing expertise
  • Menu memorization
  • Prompt table clearance
  • Dish preparation
  • Food safety understanding
  • Table setting arrangements
  • Dining customer service
  • Menu knowledge
  • Check payment processing
  • Safe food handling
  • Seating assignment preparation
  • High-volume dining
  • Effective customer upselling
  • Liquor, wine and food service
  • Buffet setup and takedown
  • Dining crew workflow optimization
Experience
October 2018
to
December 2019
McDonald'sFairmont, WVCrew Member

  • Creditors Subject to the Packers and Stockyards Act, 1921 Nearest Packers and Stockyards Administration area supervisor 6.
  • Small Business Investment Companies Associate Deputy Administrator for Capital Access United States Small Business Administration.
  • Washed and sanitized dishes after every use to protect customers.
  • Worked with food service teams
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Accepted payments and made change to process transactions.

  • Kept work areas, utensils and pans cleaned and sanitized.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
March 2016
to
September 2017
Wendy'sJacksonville Florida, FLRestaurant Crew Member

Worked with food service team members to handle every customer need and build brand loyalty.

  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Accepted payments and made change to process transactions.
  • Verified orders and bagged items for easy transport.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Reviewed contents on food trays to check receiving complete order.
January 2014
to
April 2016
Bob EvansWestover,, WVServer/Hostess
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
July 1999
Keyser High SchoolKeyser, WVHigh School DiplomaFederal Land Banks, Federal Land Bank Associations, Farm Credit Administration Federal Intermediate Credit Banks, and Production Credit 1501 Farm Credit Drive Associations McLean, VA 22102-5090, Retailers, Finance Companies, and All Other Creditors Not Federal Trade Commission Listed Above Consumer Response Center
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Resume Overview

Companies Worked For:

  • McDonald's
  • Wendy's
  • Bob Evans

School Attended

  • Keyser High School

Job Titles Held:

  • Crew Member
  • Restaurant Crew Member
  • Server/Hostess

Degrees

  • High School Diploma

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