crew member resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA XXX05
Summary
Customer-oriented in all my previous jobs with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Reliable and friendly sales associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Skills
- Public speaking
- Quality assurance
- Team management
- Greeting and directing
- Time management skills
Education and Training
Manatee Technical College Bradenton, FL Expected in ā ā GED : - :
Experience
Marco's Pizza - Crew Member
Ocala, FL, 11/2021 - 10/2022
Ocala, FL, 11/2021 - 10/2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Organized and restocked supplies to support operations and team productivity.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Upheld high standards of productivity and quality in operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
Jc Penney - Sales Floor Associate
Winston Salem, NC, 11/2019 - 01/2021
Winston Salem, NC, 11/2019 - 01/2021
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Built and maintained relationships with peers and upper management to drive team success.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Developed knowledge about products and sales items to answer customer questions.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Provided information to customers concerning sales, promotions and store policies.
- Itemized and totaled customer merchandise selection at checkout counter with cash register.
- Adhered to company initiatives and achieved established goals.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained signs and labels to communicate accurate prices to guests, following signing and merchandising processes.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed payments and maintained accurate drawers to meet financial targets.
Ring's End, Inc. - Sales Associate
Branford, CT, 09/2018 - 06/2019
Branford, CT, 09/2018 - 06/2019
- Initiated friendly conversation with each customer to determine level of assistance required
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Processed payments and maintained accurate drawers to meet financial targets
- Provided every customer with professional and polite support for sales and service needs
- Answered questions about current promotions and resolved issues according to store policies
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
Housekeeping - Maid Today
City, STATE, 02/2017 - 11/2018
City, STATE, 02/2017 - 11/2018
- Protected floors and fixtures with correct application of solutions and use of cleaning equipment
- Disinfected and mopped all types of floor areas to maintain sanitation and cleanliness standards
- Steam cleaned and shampooed carpets to prolong life of fibers and boost color
- Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
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Resume Overview
School Attended
- Manatee Technical College
Job Titles Held:
- Crew Member
- Sales Floor Associate
- Sales Associate
- Maid Today
Degrees
- GED
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