LiveCareer-Resume

crew member resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I can say that I am dependable , quick paced, experienced , well developed to critical thinking and problem solving.

I am not so much a chatty person to other coworkers at first if I do not know anyone but i am a “on point” work communicator and team player , trained in operating cash registers and serving customers.

I go above and beyond to serve guests and promote loyalty, I’m always customer focused and believe in accuracy in handling orders , order requests and payments.

Customers are actually my favorite part of working in customer service, yes , you get mean and rude ones but it’s the kind and positive vibes you get from customers , either the ones you see every day or even new comers you’ve never even met, it gives me happiness knowing my smile, vibe or personality puts a smile on a persons face especially if my hard work and service gets noticed or complimented, it lets me know I’m doing a great job.

I am also knowledgeable about fast food operations, menu options and food safety.

I consistently deliver more than I need or have to in customer service or the work place.

I am experienced in basic food and beverage preparation.

Maintains clean, tidy spaces to comfort customers and coworkers.

Always ready to help other team members and assist customers.

I am kind, friendly and still use proper manners.

I am a reliable individual with honorable and terrific work ethic.

I always have a positive attitude because I know how ever the day is going it will definitely make a difference.

I am hardworking and reliable.

I am highly organized and a bit of a clean freak.

Organized and motivated employee eager to apply time towards stepping up and growing for higher level in the company.

Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Company standards
  • Safety
  • Inventory restocking
  • Product cross-selling
  • Inventory
  • Workplace Efficiency
  • Line Efficiency
  • Meal prep
  • Safe food handling
  • Guest inquiries
  • Phone orders
  • Opening and closing procedures
  • Menu item familiarity
  • Issue resolution
  • Payment transactions
  • Cleaning and sanitation
  • Equipment maintenance
  • Guest service
  • Superior communication skills
  • Cooking procedures
  • Order taking
  • Kitchen cleanliness and organization
  • Food service standards
  • Food and beverage preparation
  • Food handling and sanitization
  • Cash register operations
Experience
03/2021 to 01/2022 Crew Member College Hunks Hauling Junk And Moving | Raleigh, NC,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags for take out, drive thru and eat in.
  • Drove team success by completing assigned task accurately.
  • Organized and restocked needed items I seen was low or running out to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Served drinks and prepared specialty beverages.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed cash and credit card payments, returning receipts, coin, bills and payment cards to customers.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Assembled and served meals according to specific guest requirements.
  • Poured coffee, prepared sandwiches, crafted Mcafe coffee and soda beverages.
  • Assisted proper everyday skill and how to’s by training new employees.
  • Prepped food items ahead of breakfast, lunchtime and dinner for rush periods through out the day to keep a calm at pace environment .
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Resolved big and little issues quickly to satisfy customers and reduce wait times.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Answered questions about menus asked by guests.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Conversed with customers to build rapport, answer questions and defuse complaints.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas before store opening and during slow periods throughout my shifts.
  • Adopted increased sanitizing protocols and social distancing requirements to promote safety.
  • Made sure guests were satisfied with meals, taking self action to correct problems mentioned by guests.
  • If there was a mess or trash that needed picked up I’d be the first to take care of the mess or issue.
  • Problems, cleaning tasks and duties that were not my responsibility I’d be the first to take action to resolve it just to help other crew members out before informing them of their mistakes
  • Scrubbed equipment, tables and encounters to meet cleanliness standards.
  • Served food, beverages and desserts to customers according to exact specifications.
  • Poured hot beverages and filled soft drink cups to deliver to waiting guests.
  • Brewed coffee and tea, made specialty beverages and kept soda machine working correctly.
12/2018 to 02/2020 Cashier/stocker Petco | Fayetteville, AR,
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Managed cash register operations using POS system and processed sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Checked temperatures in cases and coolers and notified supervisor of malfunctioning equipment.
  • Constructed product displays and hung new signage.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Notified management of customer or employee accidents.
  • Notified supervisor of spills for quick clean-up and remediation.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
02/2017 to 11/2018 Crew Member College Hunks Hauling Junk And Moving | Westerville, OH,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Assisted customers with product, promotion and policy information.
  • Checked out customers by processing payments and bagging items.
  • Totaled bills, accepted payments and returned change.
  • Drive Thru order taker
  • Lobby order taker
  • Window server
  • Lobby server
  • Fry product
  • Stock
  • Drawer count
  • Helped higher staff with office work when my help was needed
  • Cleaning tasks for work area , crew room, lobby and bathroom
  • Organized and kept stock room clean and manageable.
Education and Training
Expected in 05/2020 to to High School Diploma | Quaker Digital Academy, New Philadelphia, OH GPA:

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Resume Overview

School Attended

  • Quaker Digital Academy

Job Titles Held:

  • Crew Member
  • Cashier/stocker
  • Crew Member

Degrees

  • High School Diploma

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