crew member resume example with 6 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Exemplary crew member, offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Optimistic and positive attitude, a reliable employee with well developed communication and problem solving skills. Punctual and attentive service provider striving to build costumer relations and returning clientele.
Skills
Company standards
Line Efficiency
Machine Operations
Product cross-selling
Inventory restocking
Food and beverage preparation
Cash register operations
Safe food handling
Kitchen cleanliness and organization
Concise time management
Menu item familiarity
Issue resolution
POS system expertise
Order taking
Superior communication skills
Opening and closing procedures
Adaptive team player
Problem-solving abilities
Courteous demeanor
High-energy attitude
Customer relations
Experience
Crew Member, 02/2021 to Current Brightview Landscapes, Llc – Mountain View, CA,
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared quality products while maintaining portion control and presentation within service goal times.
Drove team success by completing assigned task quickly and accurately.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Maintained calm demeanor during high-volume periods and special events.
Greeted guests with pleasant smile and superior customer service.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Nanny, 05/2017 to 08/2020 2 Fellas & A Big Vehicle – Broken Arrow, OK,
Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Prepared simple snacks to feed children.
Regulated children's schedules to balance rest, learning and play.
Physically and verbally interacted with children to promote mental and emotional development.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Followed routines to foster stability and structure in children's lives while parents were away.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Washed and put away dishes and wiped down counters after meals and snacks.
Hostess, 09/2014 to 11/2016 Fogo De Chao – Las Vegas, NV,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Arranged place settings with fresh tablecloths, tableware and menus to create appealing tables.
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Set up and decorated menu marketing boards with current meal and drink specials.
Education and Training
High School Diploma: , Expected in 06/2020 to State College Area High School - State College, PA GPA:
4.1 GPA
National Honor Society
High Honor Roll every marking period
Varsity Cheerleading Captain
DECA regional and state qualifier
Little Lion Ambassador (conducted community tours, answered questions on selected student committee, conducted leadership activities)
: Marketing, Expected in 05/2024 to Florida State University - Tallahassee, FL GPA:
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