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Crew Member Resume Example

Resume Score: 80%

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CREW MEMBER
Professional Summary

Skilled Cashier and Stocker highly effective at working in both team-based and self-directed capacities. Able to make effective decisions that positively impact team and business success. Seeking new position with room for growth and advancement.

Skills
  • Cleaning procedures
  • Customer service
  • Accurate money handling
  • Inventory stocking
  • Time management skills
  • Multi-tasking ability
  • Friendly demeanor
  • Computer proficiency
  • Good telephone etiquette
  • Cleanliness
  • Adaptability
  • Customer-oriented
  • Active listening skills
  • Natural leader
  • Stocking
  • Skilled problem solver
  • Motivated team player
  • Shelving of products
  • Heavy lifting
  • Excellent communication skills
  • Reliable and punctual
  • Creative
  • Skilled housekeeper
  • Valid Virginia driver's license
  • Safety-oriented
  • Fast learner
  • Good judgment
  • Strong initiative
  • General math skills
Work History
Crew Member03/2011 to 05/2011
McDonald's – Newport News, VA
  • Cleaned offices and common areas, emptied trash and restocked supplies in the restrooms.
  • Ensured the cleanliness of the restaurant and that counters and tables were properly sanitized.
  • Adhered to company safety standards, including food quality and sanitation procedures.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared fountain drinks and ice cream items.
  • Handled currency and credit transactions quickly and accurately.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Performed all position responsibilities accurately and in a timely manner.
  • Diligently restocked work stations and display cases.
Maintenance Technician (not limited to)08/2012 to 06/2013
The Marching Elites Association – Hampton, VA
  • Maintenance Technician
  • Installed replacement parts and components as well as entire systems.
  • Trained junior maintenance professionals on correct repair procedures.
  • Used power and hand tools to complete repairs in a safe and accurate manner.
  • Worked with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Regularly serviced two buildings.
  • Cleaned windows, glass partitions and mirrors.
  • Managed tool shop, monitored stock levels and ordered parts.
  • Janitorial
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Washed and spot-cleaned files, desk tops, office glass, partitions, doors and walls.
  • Inspected facility and grounds and picked up any trash.
  • Spot cleaned furniture and carpet.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Kept janitorial closets clean and organized.
  • Wiped down tabletops, chairs and condiment containers.
  • Washed dishes and assisted in bussing tables.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Cashier/Cook
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Led shifts while personally preparing food items and executing requests based on required specifications.
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business.
  • Practiced safe food handling procedures at all times.
  • Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
  • Received customer payments.
  • Greeted customers promptly.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Ran cash register.

In Addition, I've also had an assignment to prepare for an audit. The following includes details of the job duties.

  • Prepared financial pages for presentation to senior management.
  • Collected and reported previous expenses.
  • Reconstructed accounting records from clients' checks and cash receipts.
  • Make various phone calls to verify purchases with invoices.
Overnight Maintenance/Stocker06/2013 to 02/2015
Walmart Supercenter – Newport News, VA
  • Maintenance
  • Diagnosed mechanical problems and determined the best ways to correct them.
  • Kept janitorial closets clean and organized.
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Washed and spot-cleaned files, desk tops, office glass, partitions, doors and walls.
  • Inspected facility and grounds and picked up any trash.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Stocker
  • Greeted customers and showed them where to find requested products.
  • Ensured that shelves were fully stocked at all times.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
  • Removed all debris and packaging from boxes and disposed of them properly.
  • Maintained a neat, orderly and safe work space.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Created visual marketing and styled window displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
Cashier11/2015 to 01/2016
Walmart Supercenter – Newport News, VA
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Ran cash register.
  • Responded to customer requests and directed to merchandise.
  • Received customer payments.
  • Greeted customers promptly.
  • Totaled bills and calculated taxes.
  • Assisted customers in selecting items based on needs.
  • Collected and stored coupons.
  • Assisted on sales floor as needed to maintain service standards.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Verified that all customers received receipts for their purchases.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Actively pursued personal learning and development opportunities
Education
GED2009Jackson Learning Center- Newport News, VA
Criminal JusticeThomas Nelson Community College- Hampton, VA

Attended for a year semester between 2009-2010. Including subjects in Mathematics, computer technology, and health education.

Criminal Justice; Forensic PsychologyKaplan University- Davenport, IA

Attended for two years between 2011-2013 for Bachelors of Science. Studies included the major components of the criminal justice field including, but not limited to, criminology, victimology, and criminal psychology.

Additional Information

In addition, I have worked at the Smithfield Foods packing plant for a brief period as well as doing cash paid unarmed security detail. The brief work experience allows me to not include this information in any past work history but to add it in as additional information.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • McDonald's
  • The Marching Elites Association
  • Walmart Supercenter

School Attended

  • Jackson Learning Center
  • Thomas Nelson Community College
  • Kaplan University

Job Titles Held:

  • Crew Member
  • Maintenance Technician (not limited to)
  • Overnight Maintenance/Stocker
  • Cashier

Degrees

  • GED 2009
    Criminal Justice
    Criminal Justice; Forensic Psychology

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