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Crew Member Resume Example

Resume Score: 80%

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RP
CREW MEMBER
Summary

Dependable team member bringing 4 years of related experience and well-developed critical thinking, problem-solving and organizational skills in customer service. Excellent at operating equipment such as computers and software programs Proficient in using current knowledge, people skills and multi -tasking to carry out skilled tasks. Knowledgeable team player with excellent customer service skills and abilities. Outgoing team member skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing situations and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future customers with efficient side work.

Skills
  • Salesmanship skills
  • Company standards
  • Strong communication skills
  • Strong team member
  • Organizing and prioritizing
  • Computer proficiency
  • Sales techniques
  • Flexible schedule
  • Outgoing personality
  • Empathetic
  • Problem solving
  • Courtesy
  • Accurate cash handling
  • Effective multi-tasker
  • Following regulations
  • Recordkeeping and bookkeeping
  • Guest and client satisfaction
Experience
Crew Member / Mcdonalds Corp. - Centerville, IA08/2019 - Current
  • Organized and restocked materials to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers special requests and food allergies in person.
  • Accepted and processed payments via credit card and cash worth up to thousands daily.
  • Coordinated with team members to understand project needs and provide needed support to meet targets.
  • Drove team success by completing jobs quickly and accurately.
  • Cleaned and washed cooking equipment to maintain excellent functionality and productivity.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
Associate / Walmart - Ottumwa, IA07/2018 - 08/2019
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
  • Evaluated customer needs to assess current issues and determine potential solutions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Identified needs of customers promptly and efficiently.
  • Assisted in supervising other teammates to ensure daily sales goals were met.
Team Member/Cashier / Hardees - Ottumwa, IA12/2017 - 07/2018
  • Helped customers find specific products, answering questions and offering advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Wrapped items and baggedpurchases properly to prevent merchandise contamination.
  • Trained new employees in cashiering procedures, offering assistance in resolving payment and customer issues.
  • Upsold items to paying customers which helped to boost shift revenues.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Reviewed contents on food trays to check receiving complete order.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Resolved customer concerns and relayed relevant information to supervisor.
Crew Member / Mcdonalds Corp. - Ottumwa, IA04/2016 - 12/2017
  • Cleaned and washed equipment to maintain excellent functionality and productivity.
  • Organized and restocked merchandise and product to support operations and team productivity.
  • Coordinated with other team members to understand project needs and provide needed support to meet targets.
  • Entered orders into computer system to send order details to kitchen, mentioning customers special requests and food allergies in person.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Accepted and processed payments via credit card and cash worth up to thousands of dollars daily.
Education and Training
Cardinal Middle-Senior High School - Eldon, IA05/2018High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Mcdonalds Corp.
  • Walmart
  • Hardees

School Attended

  • Cardinal Middle-Senior High School

Job Titles Held:

  • Crew Member
  • Associate
  • Team Member/Cashier

Degrees

  • Cardinal Middle-Senior High School - Eldon, IA 05/2018 High School Diploma

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