Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Profile
Upbeat and flexible Retail Customer Service Rep with 10 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Qualifications
  • Team management
  • Focused on customer satisfaction
  • Training and development
  • Scheduling
  • Skilled multi-tasker
  • Conflict resolution techniques
  • Marketing savvy
  • Meticulous attention to detail
  • Promotes good morale through positive attitude with team members
  • Register
  • Order writing
  • Cash handling accuracy
  • Store planning and design
  • Display design
  • Strong communication skills
  • Flexible schedule
  • Superb sales professional
  • Inventory control procedures
Education
, Expected in 2008 High School Diploma : - GPA : NBTHS North Brunswick, NJ, usa
Relevant Experience
  • Mentored 7 new sales associates. 
  • Resolved 100% of customer service issues within 5-10 min. to maximize loyalty and retention.
Experience
Npc International - Crew Member
Shawnee, KS, 08/2015 - Current
  • Processed an average of 100 transactions each day in a timely manner.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Mosaic Investments - Over Night Shift Supervisor
Atlanta, GA, 07/2011 - 11/2015
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Informed customers about all product lines and services offered by the company.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
Barnabee's Bar And Liquor Store - Cashier/Bartender
City, STATE, 2010 - 07/2011
  • Built and maintained effective relationships with peers and upper management.
  • Marked clearance products with updated price tags.
  • Processed all sales transactions accurately and in a timely fashion.
  • Informed customers about all product lines and services offered by the company.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
Annie Sez - Shift Manager
City, STATE, 09/2006 - 11/2009
  • Educated customers on product and service offerings.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated information to customers about product quality, value and style.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offered direction and gave constructive feedback to motivate team members.
Skills
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

Job Titles Held:

  • Crew Member
  • Over Night Shift Supervisor
  • Cashier/Bartender
  • Shift Manager

Degrees

  • High School Diploma

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