Upbeat and flexible Retail Customer Service Rep with 10 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Qualifications
Team management
Focused on customer satisfaction
Training and development
Scheduling
Skilled multi-tasker
Conflict resolution techniques
Marketing savvy
Meticulous attention to detail
Promotes good morale through positive attitude with team members
Register
Order writing
Cash handling accuracy
Store planning and design
Display design
Strong communication skills
Flexible schedule
Superb sales professional
Inventory control procedures
Education
, Expected in 2008 – –High School Diploma: - GPA:NBTHS North Brunswick, NJ, usa
Relevant Experience
Mentored 7Â new sales associates.Â
Resolved 100% of customer service issues within 5-10 min. to maximize loyalty and retention.
Experience
Npc International - Crew Member Shawnee, KS, 08/2015 - Current
Processed an average of 100 transactions each day in a timely manner.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Mosaic Investments - Over Night Shift Supervisor Atlanta, GA, 07/2011 - 11/2015
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Informed customers about all product lines and services offered by the company.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Barnabee's Bar And Liquor Store - Cashier/Bartender City, STATE, 2010 - 07/2011
Built and maintained effective relationships with peers and upper management.
Marked clearance products with updated price tags.
Processed all sales transactions accurately and in a timely fashion.
Informed customers about all product lines and services offered by the company.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Communicated information to customers about product quality, value and style.
Annie Sez - Shift Manager City, STATE, 09/2006 - 11/2009
Educated customers on product and service offerings.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated information to customers about product quality, value and style.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Offered direction and gave constructive feedback to motivate team members.
Skills
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
