Crew Member Resume Example Sonic

CREW MEMBER

Summary

Seasoned Crew Trainer focused on maximizing team success. Possesses detailed understanding of safety and sanitization standards and procedures. Willingness to engage in multiple, concurrent project elements to achieve organizational goals.

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with Customer service field knowledge and dedication to going beyond to properly complete tasks.

Skills

Inventory restocking
Team Contributions
Company standards
Workplace Efficiency
Safety
Line Efficiency
Menu item familiarity

Cooking procedures
Problem resolution
Flexible
Leadership
Relationship building
Machine Operations

Experience

Crew Member, Sonic, February 2021-CurrentWoodland Park , CO

Drove team success by completing assigned task quickly and accurately.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Performed various troubleshooting tasks, including [Task] and [Task] to combat assembly issues.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Observed safety precautions and practices when using heavy machinery and equipment.
Remained mindful of workplace safety according to predetermined specifications.
Upheld high standards of productivity and quality in all areas of operations.
Fulfilled additional crew-related duties, including [Task] and [Task], to maintain nonstop operations.
Kept activities moving smoothly by coordinating schedules and personnel.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Reviewed contents on food trays to check receiving complete order.
Served drinks and prepared specialty beverages.
Completed opening, closing and shift change tasks to promote store efficiency.
Received food orders from individuals and explained offerings.
Resolved customer concerns and relayed relevant information to supervisor.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Organized food items on serving trays and in carry-out packages.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Verified orders and bagged items for easy transport.

Shift Supervisor, Olin Corporation, December 2019-February 2021Savannah , GA

Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Resolved customer complaints and reported issues to senior management.
Inspected incoming supplies to conform with materials specifications and quality standards.
Employed security and loss prevention strategies during shift to maximize safety.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
Created and improved daily operational plans including production schedules and optimizing task flows.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Completed opening and closing duties to facilitate business operations.
Created schedules and assigned jobs based on employee strengths and anticipated customer demand.

Shift Manager, Culvers Restaurant, June 2017-February 2019Dubuque , IA

Generated reports to assess performance and make adjustments.
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
Met with each associate to establish realistic monthly sales goals.
Established ambitious goals for employees to promote achievement and surpass business targets.
Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Cross-trained in every store role to maximize operational knowledge.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Assessed, optimized and elevated operations to target current and expected demands.

Education and Training

High School DiplomaRiverside High School, , CityStateMay 2017

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Crew Member Resume Example

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