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Crew Member Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable worker bringing years of related experience and well-developed critical thinking, problem-solving and organizational skills. Operate equipment to move materials and perform work. Proficient in using computer to carry out skilled tasks. Knowledgeable team player with basic mechanical maintenance and repair abilities.

Skills
  • Product cross-selling
  • Inventory restocking
  • Workplace Efficiency
  • Team Contributions
  • Safety
  • Line Efficiency
  • Company standards
  • Schedule management
  • Planning
  • Organizational skills
  • Clerical
  • Reliable and trustworthy
  • Problem resolution
Experience
08/2019 to Current
Crew Member Sonic Drive-In Glen Allen, VA,
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Maintained equipment onboard by using computer to keep all machinery functioning properly.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Drove team success by completing assigned task quickly and accurately.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed all fast food products in approved containers, cups and bags.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Assisted management with monthly inventory control and weekly stock ordering.
06/2015 to 01/2018
Manager Paradies Lagardère Travel Retail Santa Ana, CA,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
09/2013 to 06/2015
Crew Member Sonic Drive-In Grandy, NC,
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Maintained equipment onboard by using computer to keep all machinery functioning properly.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Performed various troubleshooting tasks to combat assembly issues.
  • Drove team success by completing assigned task quickly and accurately.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed all fast food products in approved containers, cups and bags.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Fulfilled additional crew-related duties to maintain nonstop operations.
03/2012 to 04/2013
Server/Hostess Island Spice Cafe' City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Upsold customers and optimized table-turns to outperform average sales by 30%.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Greeted newly seated guests quickly and efficiently.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
Education and Training
Expected in 06/2014
High School Diploma:
Zane Trace Local School - Chillicothe, OH,
GPA:
Expected in
: Cosmetology
Pickaway Ross Career & Technical Center - Chillicothe, OH,
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Zane Trace Local School
  • Pickaway Ross Career & Technical Center
Job Titles Held:
  • Crew Member
  • Manager
  • Crew Member
  • Server/Hostess
Degrees
  • High School Diploma
  • Some College (No Degree)