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Crew Member Resume Example

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CREW MEMBER
Professional Summary

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.

Skills
  • Stocking and replenishing
  • Customer engagement
  • Food preparation and safety
  • Product promotion
  • Hospitality service expertise
  • Interactive communication skills
  • Table setting knowledge
  • Performance improvement
  • Food running
  • Food preparation
  • Telephone etiquette
  • Menu memorization
  • Verbal and written communication
  • Communication skills
  • Cash Handling
  • Sales expertise
  • Beverage preparation
  • Guest seating arrangements
  • Dining area cleanliness
  • Table setting
  • Impression management
  • Food station setup
  • Front-of-house display creation
  • Item promotion
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Fast and efficient service worker
  • Restaurant operations
  • Valid [State] driver's license
  • Organized multi-tasker
  • Carbonated beverage dispenser cleaning and maintenance
  • Skilled upseller
  • Good with Numbers and math
  • Friendly and helpful
  • Accustomed to shift work
  • ServSafe
  • Team Building
  • Customer Service
  • Organization
  • Interactive communication skills
  • Order delivery practices
  • Extensive catering background
  • Memorization skills
  • Can-do attitude
  • Process Improvement
Work History
Crew Member, 02/2019 to Current
McAlister's Deli – West Chester, OH
  • Collaborated with team members to complete efficient work and bring in top hauls
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Adhered to company safety standards, including washing hands and cleaning procedures
  • Performed minor maintenance on detailing and cleaning equipment to keep tools operational and detailed all repair work in reports for keeping a safe work area
  • Stepped in to take on additional job responsibilities, including catering when fellow crew members fell ill
  • Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition
  • Settled difficult crew member disputes by addressing problems quickly and providing successful mediation
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency
  • Maintained high levels of productivity by efficiently cleaning and washing work equipment
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
  • Utilized all machinery and equipment while observing various safety precautions and practices
Hostess, 01/2018 to 01/2019
Cheesecake Factory – Liberty township , OH
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Monitored dining room and guest flow to maximize table usage
  • Planned and executed high numbered -guest parties by organizing menus, spaces and special requests
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairing
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques
  • Conducted every 30 minute dining room and server checks to assess readiness for expected customer loads
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using phone and computer
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Documented reservations and communicated changes to guests using phone
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Assisted managers with quickly resolving service- and food-related issues
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using computer
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
Entertainer, 01/2016 to 12/2017
Hooters – Fairfield, OH
  • Remained in costume for extended periods for maximum performance effect
  • Danced, sang and conducted games encouraging guest participation through playful antics and engagement
  • Incorporated stage props to engage audience and create unforgettable moments
  • Adapted to various performance styles to suit diverse audiences
  • Created fun and animated skits aligned with company mission and values for guest enjoyment
  • Communicated with guests clearly and with good humor to encourage laughter and excitement
  • Collaborated with other departments in facility to promote teamwork and heighten service quality
  • Navigated through large crowds to pose for pictures at guest request
  • Built personal social media following of fans to expand influence
Education
High school diploma: 2015
William Mason High School - Mason, OH
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Resume Overview

Companies Worked For:

  • McAlister's Deli
  • Cheesecake Factory
  • Hooters

School Attended

  • William Mason High School

Job Titles Held:

  • Crew Member
  • Hostess
  • Entertainer

Degrees

  • High school diploma : 2015

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