SEARCH

Crew Member Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
AF
CREW MEMBER
Professional Summary

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to [Type] customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Energetic Crew Member offering outstanding skills in client engagement, food safety and inventory restocking. Well-trained individual capable of operating [Type] equipment. Talented Crew Trainer with expertise in food preparation, money handling and opening and closing procedures. Bringing [Number] of experience as versatile and hardworking team member. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Communicative [Job Title] dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering [Number] years of experience serving up to [Number] dinner guests at [Type] restaurant. Organized [Job Title] experienced in [Type] restaurant environments. Track record of contributing to customer satisfaction, business operations and team needs. Successful at keeping tables turning over efficiently to boost volume and sales opportunities.

Work History
Amc Theatres - Crew MemberOklahoma City, OK05/2019 - Current
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Completed manual and machine counts of funds for transactions valued at over $[Amount].
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Consistently provided friendly service to promote better customer engagement.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte.
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Greeted and collected tickets of patrons at [Type] events.
  • Sold admission, processed payments and issued tickets.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Collaborated with various team members to ensure guest requests were addressed appropriately and timely.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
Cheddar's Scratch Kitchen - HostessYukon, OK12/2018 - 04/2019
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
  • Cultivated positive guest relations by managing information and orchestrating speedy seatings.
  • Assisted managers with quickly resolving service-and food-related issues.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating and [Type] information.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Processed orders and sent to kitchen employees by [Action].
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Filled and mixed soft drinks, water and [Type] beverages.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
New China Buffet - Buffet ServerChickasha, OK08/2017 - 05/2018
  • Improved guest comfort and satisfaction through personalized service and support.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Answered customers' questions, recommended items and recorded order information.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Fitness

Enjoy being around those that strive to healthy. Have danced from early age to stay active and love being in the gym.

Skills
  • Food preparation
  • Customer engagement
  • Point-of-sale transactions
  • Point of sale knowledge
  • Ordering procedures
  • Hospitality service expertise
  • Interactive communication skills
  • Order delivery practices
  • Communication skills
  • Product promotion
  • Cash handling
  • Menu memorization
  • Food running
  • Telephone etiquette
  • Stocking and replenishing
  • Table setting knowledge
  • Beverage preparation
  • Performance improvement
  • To-go order preparation
  • Dining room management
  • Dining area cleanliness
  • Kitchen staff coordination
  • Tableside service
  • Bill computation
  • Food and beverage pairings
  • High-volume dining
  • Food sales and promotion
Education
Expected in 05/2020Piedmont High SchoolPiedmont, OKHigh School Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Amc Theatres
  • Cheddar's Scratch Kitchen
  • New China Buffet

School Attended

  • Piedmont High School

Job Titles Held:

  • Crew Member
  • Hostess
  • Buffet Server

Degrees

  • High School Diploma

Similar Resumes

View All
Crew-Member-resume-sample

Crew Member

McDonald's

Estill, South Carolina