Effective Crew Member focused on delivering exceptional cleaning and maintenance services to our customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating Kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Skills
Communication skills
Food preparation and safety
Menu memorization
Cash Handling
Food preparation
Stocking and replenishing
Food running
Performance improvement
Verbal and written communication
Point of Sale (POS) system operation
Late-night shift availability
Customer-oriented
Friendly and helpful
Fast and efficient service worker
Good with Numbers and math
Restaurant operations
Accustomed to shift work
Team management
Customer service
Business operations
Problem resolution
POS systems expert
Safe food handling
Sanitation and cleaning
Opening and closing procedures
Employee training
Work History
Crew Member, 07/2019 - Current Giant Eagle – Madison, OH,
Collaborated with team members to complete efficient work and bring in top hauls.
Adhered to company safety standards, including Dishwashing and Chemical procedures.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Adhered to class plan and deadline-oriented training schedule.
Maintained organization of documents, materials and equipment.
Mentored junior employees to improve performance, food safety and customer service.
Set positive example for team members by providing high-quality, efficient service.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Taught new team members correct procedures for all areas of operations.
Maintained current knowledge of all team position requirements.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Greeted all customers with smile and provided friendly service to professionally handle every need.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Stepped into additional roles during busy times to boost coverage of important stations.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Maintained effective team member communication.
Unloaded arriving product stock and moved to store display areas.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
Wiped down tabletops, chairs and condiment containers.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Planned and executed 15 -guest parties by organizing menus, spaces and special requests.
Used cash registers and credit card machines to cash out customers, handling up to $250 in cash per event.
Informed servers of newly seated parties for speedy service.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using POS. System.
Answered customer questions about hours, seating and price information.
Took information about guests' party size, led to seating, offered menus and Date of party.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Helped servers by taking drink orders, Cleaning and taking out food.
Dishwasher, 08/2017 - 01/2018 Providence Life Services – Homewood, IL,
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Maintained clean and contaminant-free cooking equipment and receptacles through Dishwashing skills and chemical knowledge.
Increased machine efficiency by scraping and pre-washing dishes.
Used degreaser, power dissolver sprayer to loosen food residue and enhance cleaning.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Loaded more than 50 glasses, silverware and dishes into dishwasher each shift, running average of 200 loads per day.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Efficiently and quickly cleaned various dishes, silverware and Pans to provide smooth service and reduce wait times.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Paid close attention to all instructions from Managers and carefully studied operations, successfully establishing skills in The kitchen and customer service
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