Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hard working and reliable Customer Service Representative with over 15 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals.

Skills
  • Guest Services
  • Interactive communication skills
  • Verbal and written communication
  • Interactive Communication Skills
  • Hospitality service expertise
  • Stocking and replenishing
  • Telephone etiquette
  • Sales expertise
  • Ordering Procedures
  • Cash Handling
Work History
11/2015 to Current
Crew Member Milio's Sandwiches Sun Prairie, WI,
  • Supervise and trained 10+ crew members
  • Bank deposits
  • Worked front counter, drive-thru and other areas as needed.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained fast speed of service, especially during rush times.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Took orders, prepared meals and collected payments
  • Provided excellent customer service by greeting customers and meeting quality expectations
03/2012 to 06/2015
Sales Associate Nemacolin Woodlands Resort Farmington, PA,
  • Increased sales by 10%
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked to build relationships with customers and built potential for additional sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Provided first-rate service to all customers and potential customers.
01/2007 to 10/2011
Shift Manager Providence Health & Services Clackamas, OR,
  • Managed over 25 customers call per day
  • Assigned tasks and responsibilities to each employee on shift.
  • Managed cash intake, including counting out registers and calculating profit at end of each shift.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations
Education
Expected in 06/1995
GED:
Carthage Central High School - Carthage, NY,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

98Excellent

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Carthage Central High School

Job Titles Held:

  • Crew Member
  • Sales Associate
  • Shift Manager

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: