Wendy's Co. Waterbury, CTCrew Member | 06/2020 - Current
Readied items for sales floor stocking by affixing tags and preparing pallets.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Greeted customers and directed to requested products.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
Assembled food orders while maintaining appropriate portion control.
Prepped food items for later use to save staff time during busy hours.
Checked completed orders for accuracy and bagged meals for easy carrying.
Greeted customers promptly and took orders to keep flow of traffic moving.
Promoted customer loyalty by efficiently handling food and service complaints.
Maintained clean, sanitized and well-organized food preparation zones.
Verified prepared food met all standards for quality and quantity before serving to customers.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Prepared hot beverages, including coffee and tea according to customer requests.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Maintained high standards of customer service in high-volume, fast-paced operations.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
Processed payments and counted change to complete transactions.
Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Greater Waterbury YMCA. Waterbury, CTHealth and Wellness | 06/2020 - Current
Maintained inventory of items that were placed in each guest room.
Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
Enforced rules and held customers accountable for not following gym regulations.
Cleaned and rearranged equipment to specifications of supervisory staff with ease.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
Operated rides and attractions according to written guidelines to reduce injuries.
Assisted customers in entering and exiting rides, providing balance support and general directions.
