crew member resume example with 1+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I'm a college student in the psychology field and I have a strong passion and desire to work with individuals who struggle with mental illness and substance use disorders. I want to work with these individuals because I can relate to them on so many levels. I have struggled with addiction and alcoholism in the past, and today I am now 5 1/2 years clean and sober. I desire to give back what was given to me and to pay it forward. I am compassionate, warm, and loving. I have the necessary skills, compassion, and drive that can help so many people to begin their process of recovery. Not only do I have the skills that are necessary to become an effective counselor, but I also have the experience to go along with it.
Skills
Product cross-selling
Team Contributions
Inventory restocking
Company standards
Safety
Workplace Efficiency
Meal prep
Food service standards
Sales transaction management
Payment transactions
Safe food handling
Cleaning and sanitation
Opening and closing procedures
Guest inquiries
POS system expertise
Food and beverage preparation
Issue resolution
Cash register operations
Order taking
Superior communication skills
Patient relations
Guest service
Experience
05/2021 to 11/2022Crew MemberCheckers Drive-In Restaurants, Inc. | Fairfield, TX,
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Packed fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared quality products while maintaining portion control and presentation within service goal times.
Drove team success by quickly completing assigned tasks.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Upheld high standards of productivity and quality in operations.
Organized and restocked supplies to support operations and team productivity.
Explained current promotional information and items to patrons.
Took orders from patrons and input selections into store computer system.
Interacted pleasantly with guests to deliver quality customer service.
Stocked shelves and cases with new or transferred items.
Assisted patrons in making menu selections.
Served food quickly for positive guest experiences.
Presented orders to guests within anticipated service times.
Packaged menu items into bags or trays and placed drink orders into carriers.
Restocked supplies, removed trash and cleaned areas.
Answered customer questions and took orders.
Prepared products by adding tags and readying pallets for restocking.
06/2022 to 07/2022Barista TraineeHy-Vee | Springfield, IL,
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Supported highest standards of conduct and service to support company reputation.
Stocked customer service stations with paper products or beverage preparation items.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Created complex, hand-crafted beverages based upon customer preferences.
Addressed and resolved customer concerns to maintain brand loyalty.
Followed health, safety and sanitation guidelines to pass state inspections.
06/2021 to 08/2021CashierApple's Grocery Store | City, STATE,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Operated cash register or POS system to receive payment by cash, check and credit card.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Answered customer questions and provided store information.
Discounted purchases by scanning and redeeming coupons.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered high level of customer service to patrons using active listening and engagement skills.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
Expected in 01/2019 to to GED | Lorain County Community College, Elyria, OHGPA:
Expected in to to | Mental Health Counseling & Addictions Counseling Southern New Hampshire University, Hooksett, NHGPA:
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